In this article, we examine how enhanced mobile engagement reshapes virtual tours by shifting the focus toward interpretation delivered through mobile-first experiences. Rather than replicating physical spaces through immersive simulations, this approach prioritizes context, narrative clarity, and accessibility. The result is a more durable and inclusive model for digital access that supports learning across on-site and remote audiences.
PGA of Australia Introduces Digital Membership Cards with Cuseum
The PGA of Australia has rolled out digital membership cards with Cuseum, marking a significant update to how PGA Professionals access and manage their credentials. The rollout offers mobile access, instant updates, and a more efficient, sustainable way for Members to stay connected across courses and events.
Self-Guided Tours at Cultural & Historical Sites: A Digital Approach
Independent exploration has taken on a new shape. Instead of paper guides or static signs, visitors find stories that move with them: audio snippets on a trail, archival video at a landmark, maps that react to their steps. Cuseum’s mobile-first tools give institutions the ability to build these flexible, immersive journeys — the kind that meet audiences exactly where they are, literally.
Digital Storytelling for Cultural Sites
Digital storytelling gives historical places a more human way to speak to their visitors. Instead of relying only on plaques or static signs, sites can share voices, memories, and moments through audio, video, and interactive stories that feel personal and alive. With Cuseum’s tools, staff can update narratives over time and make room for perspectives that often go unheard. Whether someone is on-site or learning from home, the past becomes easier to understan, and easier to feel.
Digital Memberships Arrive at the Art Museum of South Texas
The Art Museum of South Texas is embracing a new way to connect with its community through Cuseum’s Digital Memberships. By introducing mobile friendly digital cards and automated engagement tools, the museum is extending its long tradition of creativity and accessibility into the digital age, ensuring members stay connected and informed wherever they are.
Human-Centric AI in Museums — Turning Principles Into Action
This final chapter in our three-part series on AI and cultural institutions explores what it truly means to implement human-centric AI. Beyond algorithms and automation, it asks how museums can preserve trust, empathy, and meaning as technology becomes more intelligent. The article offers a framework for transparency and sustained collaboration between people and machines
Cuseum's CEO contributes to UNESCO's new report on AI & Culture
AZA 2025 Recap: Data, Strategy, and the Future of Membership
At AZA 2025, Cuseum shared insights on how data-driven strategy and smarter digital tools are redefining membership engagement for zoos and aquariums. Our session, Strengthening Membership Engagement through Digital Strategy, emphasized using analytics, automation, and intentional design to improve member retention and streamline communication.
6 Tips for Implementing Human-Centric AI in Museums
Half Eaten Cookie Hospitality Rolls Out Digital Memberships with Cuseum
AI for Cultural Institutions — Where Museums are using AI in 2025
AI for cultural institutions is moving beyond experiments and into daily practice. Museums are piloting tools that catalog fragile artifacts, analyze visitor movement, and expand accessibility through multilingual guides, all while keeping human values at the center. This first part of our three-article series explores the state of AI in 2025, the ethical questions shaping adoption, and why a human-centric approach is key to ensuring technology supports rather than overshadows cultural missions.
A New Canvas: Lyme Art Association Debuts Digital Memberships with Cuseum
Refining your Museum’s Communication Strategies - Part 3
The Hellenic Initiative Moves Member Access to Mobile with Cuseum
Cuseum Earns Spot on the 2025 Inc. 5000 List
Cuseum has once again earned a place on the Inc. 5000 list, ranking among America’s fastest-growing private companies for 2025. This marks our second time receiving this recognition, a milestone made possible by the dedication of our team and the trust of the cultural institutions, nonprofits, and mission-driven organizations we serve.
UX Strategies for Cultural Institutions - Cuseum's Communication Strategies Guide - Part 2
What does good UX for cultural institutions actually look like in 2025? This article breaks it down: how design choices on your website, member portal, or mobile tools shape visitor behavior, impact revenue, and influence engagement. From ticket flows that don’t frustrate to mobile layouts that actually work, this is a hands-on look at what audiences expect.
USC Associates Launches Digital Membership Cards with Cuseum
Cuseum at CAMMP 2025
At CAMMP 2025, Cuseum joined alumni professionals from across the country to exchange ideas on the future of membership and engagement. From mobile-first strategies to automation and streamlined benefit delivery, the conference made one thing clear—alumni teams are ready to modernize how they connect.
Listen, Measure, Master: The Communication Strategy Blueprint for Cultural Institutions - part 1
Imagine if your museum’s numbers told the real story of your impact. This guide reveals how focusing on the right digital metrics. Think meaningful engagement, strong conversion rates, and time spent exploring, can help cultural institutions thrive in 2025. Learn practical strategies to turn data into action, drive more visits, and grow your loyal audience. Ready to make your stats work for you? Let’s get started.
The Future Is Already Here: Cuseum CEO’s Article Featured in Museum Magazine’s AI-Focused Issue
In the AI-focused July/August 2025 issue of Museum magazine, Cuseum CEO Brendan Ciecko’s article, “The Future Is Already Here,” explores how artificial intelligence is already reshaping museums. Brendan highlights breakthroughs in engagement and collections, and invites institutions to embrace the opportunities AI brings to the field.