Engage visitors, members, and donors through the devices already in their hands.

Cuseum helps organizations create better digital experiences with tools for digital membership, mobile engagement, ticketing, audio guides, loyalty, and donor communication.

Overview
Member engagement
+24.6%
Active members
48,219
+12.4%
Renewal rate
87%
+6 pts
Card opens (30d)
162k
+38%
Engagement, last 90 days
90D
Recent campaigns
  • Spring renewal pushSent · 14,820
  • Member preview nightScheduled
  • Lapsed member winbackDraft
Top tier
Patron92%
Sustainer76%
Family58%
Individual41%
Trusted by museums, cultural organizations, attractions, universities, gardens, and member-based organizations.
MCA Denver logo
North Carolina Museum of Art logo
Museum of Contemporary Art logo
British Museum logo
Victoria and Albert Museum logo
Art Gallery of Ontario logo
Royal Tyrrell Museum logo
Nasher Museum of Art logo
Pérez Art Museum Miami logo
High Museum of Art logo
MCA Denver logo
North Carolina Museum of Art logo
Museum of Contemporary Art logo
British Museum logo
Victoria and Albert Museum logo
Art Gallery of Ontario logo
Royal Tyrrell Museum logo
Nasher Museum of Art logo
Pérez Art Museum Miami logo
High Museum of Art logo
Greater Des Moines Botanical Garden logo
Exploratorium logo
University of Michigan Alumni Association logo
University of Southern California Alumni logo
University of Tennessee Alumni logo
University of Wyoming Alumni Association logo
University of South Alabama Alumni logo
Oregon State University Alumni logo
Southern Oregon University Alumni logo
Wright State University Alumni Association logo
Greater Des Moines Botanical Garden logo
Exploratorium logo
University of Michigan Alumni Association logo
University of Southern California Alumni logo
University of Tennessee Alumni logo
University of Wyoming Alumni Association logo
University of South Alabama Alumni logo
Oregon State University Alumni logo
Southern Oregon University Alumni logo
Wright State University Alumni Association logo
The platform

Digital tools for every audience interaction

Cuseum gives organizations the tools to connect with people before, during, and after each visit. From members and visitors to donors and guests, Cuseum helps teams deliver easier access, stronger engagement, and better digital experiences.

Why teams choose Cuseum →
Plastic cards lost in wallets
Wallet passes always on hand
Manual renewal and reminder lists
Lifecycle communication that runs itself
Generic mass email blasts
Targeted mobile messages people open
Disconnected tools and logins
One platform for every audience touchpoint
Solutions

Solutions built for engagement

Digital Membership and Mobile Engagement anchor the platform — with ticketing, donor engagement, loyalty, and lifecycle communication built in.

Digital Membership

Give members instant access to cards, benefits, renewals, and updates through Apple Wallet and Google Wallet.

Explore Digital Membership
Apple Wallet · Pass preview
Member
Rebecca H.
Patron · Since 2021
Member ID
CSE-481-209
Real outcomes from Cuseum customers

Results from organizations using Cuseum

0%
Increase in member interactions
San Francisco Zoo & Gardens
0%
Push notification open rate
San Francisco Zoo & Gardens
0 hrs
Staff time saved per week
HistoryMiami Museum
0K+
Members moved to mobile wallet
Anthony Nolan stem cell register
Audience journey

Create better experiences with less friction

Whether someone is becoming a member, visiting an exhibition, attending an event, making a donation, or returning for another experience, Cuseum helps organizations create simple digital touchpoints that are easy to access and easy to manage.

Make access easier

Help audiences access what they need from their phones

Help visitors, members, and donors access cards, tickets, benefits, content, and updates from their phones — with Apple Wallet, Google Wallet, and mobile-friendly experiences.

  • Cuseum digital membership card in Apple Wallet
  • Cuseum digital ticketing and QR code access
  • One-tap renewals and benefit lookup
Explore Digital Membership
Member
Rebecca H.
Patron · Since 2021
Member ID
CSE-481-209
Add to Apple Wallet
Keep audiences engaged

Stay connected beyond a single visit

Use digital tools, mobile communication, and personalized touchpoints to stay connected with visitors, members, and donors beyond a single visit.

  • Cuseum mobile engagement app experience
  • Audio guides, tours, and on-site content
  • Lifecycle communication across the journey
Explore Mobile Engagement
Member Lifecycle · Spring renewal flow
Welcome series
Trigger · Day 0
Active
Event invitation
Trigger · Day 14
Active
Renewal reminder
Trigger · 30 days before lapse
Active
Win-back sequence
Trigger · 60 days lapsed
Active
Sent last 30 days48,219
Support your team

Reduce manual work and improve digital adoption

Reduce manual work, improve digital adoption, and give staff the tools they need to manage engagement more efficiently — with integrations into the systems your team already uses.

  • Cuseum platform dashboard for staff
  • Native CRM connectors plus 700+ apps via Zapier
  • Cuseum donor engagement tools built in
Browse integrations
SFSalesforce
TTessitura
AAltru
HubSpot
BBloomerang
Mailchimp
KKlaviyo
Stripe
Shopify
+ 700 more via Zapier
No-code triggers · Automated workflows
Customer stories

Trusted by teams creating modern audience experiences

Push notifications are an effective tool for member communication and enhance engagement for members and visitors.
Natalie K.
Membership Manager · San Francisco Zoo & Gardens
Our members said, ‘Finally, we’ve been waiting for memberships like this!’
Souborny B.
Development Officer · HistoryMiami Museum
Cuseum has been an absolute 10 out of 10 throughout the entire implementation!
Polina K.
Membership · The Renaissance Society
FAQ

Frequently asked questions

Can't find what you need? Email our team.

Cuseum provides digital tools that help organizations engage visitors, members, and donors. Its solutions include digital membership cards, mobile engagement, audio guides, ticketing, loyalty tools, donor engagement, and lifecycle communication.
Get started

See how Cuseum can help your organization engage more people

Explore how Cuseum helps organizations create better digital experiences for visitors, members, and donors.