Engage visitors, members, and donors through the devices already in their hands.

Cuseum helps organizations create better digital experiences with tools for digital membership, mobile engagement, ticketing, audio guides, loyalty, and donor communication.

Overview
Member engagement
+24.6%
Active members
48,219
+12.4%
Renewal rate
87%
+6 pts
Card opens (30d)
162k
+38%
Trusted by museums, cultural organizations, attractions, universities, gardens, and member-based organizations.
British Museum logo
Victoria and Albert Museum logo
Art Gallery of Ontario logo
Pérez Art Museum Miami logo
High Museum of Art logo
North Carolina Museum of Art logo
MCA Denver logo
Exploratorium logo
Royal Tyrrell Museum logo
Greater Des Moines Botanical Garden logo
University of Michigan Alumni Association logo
University of Southern California Alumni logo
British Museum logo
Victoria and Albert Museum logo
Art Gallery of Ontario logo
Pérez Art Museum Miami logo
High Museum of Art logo
North Carolina Museum of Art logo
MCA Denver logo
Exploratorium logo
Royal Tyrrell Museum logo
Greater Des Moines Botanical Garden logo
University of Michigan Alumni Association logo
University of Southern California Alumni logo
The platform

Digital tools for every audience interaction

Cuseum gives organizations the tools to connect with people before, during, and after each visit. From members and visitors to donors and guests, Cuseum helps teams deliver easier access, stronger engagement, and better digital experiences.

Why teams choose Cuseum →
Plastic cards lost in wallets
Wallet passes always on hand
Manual renewal and reminder lists
Lifecycle communication that runs itself
Generic mass email blasts
Targeted mobile messages people open
Disconnected tools and logins
One platform for every audience touchpoint
Solutions

Solutions built for engagement

Digital Membership and Mobile Engagement anchor the platform - with ticketing, donor engagement, loyalty, and lifecycle communication built in.

Explore Digital Membership

Digital Membership

Give members instant access to cards, benefits, renewals, and updates through Apple Wallet and Google Wallet.

Apple Wallet · Pass preview
Member
Rebecca H.
Patron · Since 2021
Member ID
CSE-481-209
Explore Mobile Engagement

Mobile Engagement

Create mobile apps, audio guides, tours, and interactive experiences that help visitors engage with your organization.

Cuseum mobile · Today
Today
Welcome back, Sam
Modern Wing · Open today
Member preview · 2pm
New audio tour
Explore Digital Ticketing

Digital Ticketing

Simplify access with mobile-friendly tickets, QR codes, and tools that make entry easier for visitors and staff.

Digital Tickets · Today's entries
Adult
10:30 AM · TKT-820-114
Child
10:30 AM · TKT-820-115
Member +1
1:00 PM · TKT-820-203
Explore Donor Engagement

Donor Engagement

Keep donors connected with digital communication, mobile wallet updates, and engagement tools built for long-term relationships.

SMS Campaign
Hi Rebecca - your renewal is ready. Tap to renew in 30s →
Done - thank you!
🎉 You're all set through 2027. See you Saturday.
Explore Loyalty & Rewards

Loyalty & Rewards

Encourage repeat visits and deeper engagement with loyalty programs, rewards, and personalized experiences.

Guest Pass · Share with a friend
Guest Pass
Bring a friend, free
Expires Dec 31 · From Rebecca H.
Sent 38Redeemed 22New members 7
Explore Lifecycle Communication

Lifecycle Communication

Send timely updates, reminders, and messages that help audiences stay connected throughout their journey.

Lifecycle · Spring renewal flow
Welcome series
Day 0
Active
Event invitation
Day 14
Active
Renewal reminder
30 days before lapse
Active
Win-back sequence
60 days lapsed
Active
Audience journey

Create better experiences with less friction

Whether someone is becoming a member, visiting an exhibition, attending an event, making a donation, or returning for another experience, Cuseum helps organizations create simple digital touchpoints that are easy to access and easy to manage.

Make access easier

Help audiences access what they need from their phones

Help visitors, members, and donors access cards, tickets, benefits, content, and updates from their phones — with Apple Wallet, Google Wallet, and mobile-friendly experiences.

  • Cuseum digital membership card in Apple Wallet
  • Cuseum digital ticketing and QR code access
  • One-tap renewals and benefit lookup
Explore Digital Membership
Member
Rebecca H.
Patron · Since 2021
Member ID
CSE-481-209
Add to Apple Wallet
Keep audiences engaged

Stay connected beyond a single visit

Use digital tools, mobile communication, and personalized touchpoints to stay connected with visitors, members, and donors beyond a single visit.

  • Cuseum mobile engagement app experience
  • Audio guides, tours, and on-site content
  • Lifecycle communication across the journey
Explore Mobile Engagement
Member Lifecycle · Spring renewal flow
Welcome series
Trigger · Day 0
Active
Event invitation
Trigger · Day 14
Active
Renewal reminder
Trigger · 30 days before lapse
Active
Win-back sequence
Trigger · 60 days lapsed
Active
Sent last 30 days48,219
Support your team

Reduce manual work and improve digital adoption

Reduce manual work, improve digital adoption, and give staff the tools they need to manage engagement more efficiently — with integrations into the systems your team already uses.

  • Cuseum platform dashboard for staff
  • Native CRM connectors plus 700+ apps via Zapier
  • Cuseum donor engagement tools built in
Browse integrations
SFSalesforce
TTessitura
AAltru
HubSpot
BBloomerang
Mailchimp
KKlaviyo
Stripe
Shopify
+ 700 more via Zapier
No-code triggers · Automated workflows
FAQ

Frequently asked questions

Can't find what you need? Email our team.

Cuseum provides digital tools that help organizations engage visitors, members, and donors. Its solutions include digital membership cards, mobile engagement, audio guides, ticketing, loyalty tools, donor engagement, and lifecycle communication.
Get started

See how Cuseum can help your organization engage more people

Explore how Cuseum helps organizations create better digital experiences for visitors, members, and donors.