Trust Center
Your trust, our priority.
Cuseum understands that guarding your institution's digital assets is a priority. Whether you're managing donor information or sensitive member data, ensuring those assets are protected is crucial to preserving the connection between your institution and its audience.
The Cuseum Trust Center gives you clear insights into how we protect your institution's digital resources — from global compliance to platform reliability.
Cuseum security index
Explore each pillar of our trust program.
Security Overview
Advanced encryption, continuous monitoring, and a multi-layered defense strategy that protects your institution's digital assets from emerging cyber threats.
Read more 02Data Privacy
How we collect, store, and use information — and how we keep visitor, member, and donor details private and compliant with global privacy standards.
Read more 03Compliance
Our platform is designed to meet and exceed industry standards, helping your institution stay compliant with global and local regulations.
Read more 04Incident Response
Containment protocols, investigation procedures, and clear communication — our rapid response plan ensures minimal disruption to your institution.
Read more 05System Reliability
99.9% uptime, regular maintenance, proactive monitoring, and system redundancy so your services keep running without interruption.
Read more 06Third-Party Integrations
We carefully vet our partners and use secure protocols to share data safely with payment processors, CRMs, and marketing tools.
Read more 07Contact & Reporting
Reach our security and support teams to ask questions, report concerns, or escalate suspicious activity.
Read more 08FAQs
Clear answers to common questions about our security protocols, data privacy measures, and compliance efforts.
Read more 09Security Report
Cuseum's cybersecurity report — featuring case studies, threat analysis, and actionable solutions for cultural institutions.
Read moreSecured integrations with 700+ CRMs
We ensure secure integration across over 700 CRMs, prioritizing data protection and privacy at every step. Cuseum's top priority is to maintain reliable, secure integrations with the leading CRM systems in the industry.
Explore our integrations →Security badges & certifications
We comply with a variety of industry frameworks to help stay up-to-date with the latest security best practices.
Cyber Essentials
A UK government-backed scheme designed to help organizations protect against common cyber threats — demonstrating our commitment to robust cybersecurity practices.
GDPR Ready
We align with the EU General Data Protection Regulation so visitor, member, and donor data is handled with the rights, transparency, and safeguards GDPR requires.
EU-U.S., UK Extension & Swiss-U.S. Data Privacy Framework
The EU-U.S. DPF, UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF provide reliable mechanisms for personal data transfers to the United States from the EU, UK, and Switzerland while ensuring data protection consistent with EU, UK, and Swiss law.
Find more in our security report.
Our cybersecurity report takes a unique educational approach by exploring hypothetical scenarios of cyberattacks and challenges faced by fictional museums — illustrating how potential issues arise and how they can be prevented.
Read the report →