Communication can make or break your membership program. Whether you’re sending event invites, onboarding emails, or renewal nudges, how you communicate matters just as much as what you say. This guide offers 10 actionable tips to build a membership communication plan that actually connects—shorter emails, smarter segmentation, and just the right amount of automation.
Webinar Transcript: Membership Mondays: Messaging, Communication and Events in Membership During Coronavirus
The coronavirus crisis continues to keep museums and cultural organizations closed to the public, and closures are predicted to continue for weeks to months more. As a result, many institutions are facing disruptions to their revenue streams and finding it hard to connect with their members, donors, and constituents without in-person interactions and events that allow members to gather.
This week over 1,000 guests joined Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Elizabeth Epley Sheets (Chief Advancement Officer @ Cheekwood Estate & Gardens) & Bradford Talley (Membership Manager @ Museum of Pop Culture) as they discussed the ways they’ve been honing their communication and messaging to connect with their members and donors during this difficult time. They discussed the potential of “virtual events” and gatherings that can help members stay connected to your organization and with each other.
4 Ways Museums Can Successfully Leverage Digital Content and Channels during Coronavirus (COVID-19)
In the age of coronavirus (COVID-19), museums are facing unprecedented difficulties and uncertainty. In the past weeks, three-quarters of museums have shut down, starting with behemoths like the Metropolitan Museum of Art, Museum of Fine Arts Boston, and the Smithsonian’s museums. While these indefinite closures are presenting challenges, museum professionals have acted rapidly and creatively to keep their audiences engaged remotely.