Part three of our museum-app series shows how 2025 visitor-first tools: AI personalization, AR layers, automatic ticket sales, and sustainable design—turn any phone into a cultural compass. Be sure to check our previous two articles on the matter!
Highlights from the 2025 American Museum Membership Conference (AMMC) in Cleveland
Mobile Apps for Museums — Part 2: Inspiring Lessons & Best Practices from Great Museum Apps
In Part 2 of our series on museum apps, we spotlight two standout examples—The National Museum of the U.S. Air Force and the Poe Museum—and what makes their apps effective. From storytelling to wayfinding, these case studies offer practical lessons for any institution looking to build a better mobile experience.
Cuseum CEO Talks with INTIX about the Future of Paperless Technology in Cultural Experiences
Cuseum’s CEO, Brendan Ciecko, sat down with INTIX to discuss how paperless and mobile-first technologies are shaping the next era of visitor experience in museums and cultural attractions. Drawing from his talks at INTIX 2025, Ciecko shared how digital tools are helping institutions deepen engagement and build smarter, more human centered experiences.
The Power of a Welcome Email Series: Strengthening Member Relationships from Day One
First impressions matter, and for museums, cultural institutions, and nonprofits, a well crafted welcome email series is key to building strong, lasting member relationships. From immediate thank yous to community-building messages, discover how a thoughtful, automated welcome sequence can drive early engagement, highlight key benefits, and encourage long-term loyalty.
Sustainable Practices for Museum Operations: A Green Future
Museums are going green, and not just in theory. This article explores sustainable practices for museums that go beyond buzzwords. Think composting exhibition waste, cleaning artifacts with biodegradable agents, and swapping paper tickets for digital passes. From public programs to behind-the-scenes operations, discover how cultural institutions are cutting waste, saving energy, and reimagining sustainability for the 21st century.
Membership Metrics 101: How to Pick KPIs & Set Goals for Your Membership Program
Measuring success starts with the right data. In this guide to membership metrics, we break down essential KPIs every organization should track—from revenue and renewals to participation and satisfaction. Learn how to turn insights into action, improve retention, and grow a membership program that’s built to last.
May Arboretum Society Launches Digital Membership and Member Portal with Cuseum
The Wilbur D. May Arboretum & Botanical Garden is going digital. In partnership with Cuseum, they’ve launched mobile membership cards and an intuitive member portal—modernizing how visitors engage while trimming costs and waste. Learn how this forward-looking garden is combining technology with sustainability.