In the AI-focused July/August 2025 issue of Museum magazine, Cuseum CEO Brendan Ciecko’s article, “The Future Is Already Here,” explores how artificial intelligence is already reshaping museums. Brendan highlights breakthroughs in engagement and collections, and invites institutions to embrace the opportunities AI brings to the field.
Highlights from the 2025 American Museum Membership Conference (AMMC) in Cleveland
Catalina Island Conservancy Adopts Digital Memberships with Cuseum
AAM 2025 Recap: Insights from the Museum Sector’s Biggest Gathering
New England Aquarium Launches Digital Membership & Member Portal with Cuseum
Cuseum CEO Talks with INTIX about the Future of Paperless Technology in Cultural Experiences
Cuseum’s CEO, Brendan Ciecko, sat down with INTIX to discuss how paperless and mobile-first technologies are shaping the next era of visitor experience in museums and cultural attractions. Drawing from his talks at INTIX 2025, Ciecko shared how digital tools are helping institutions deepen engagement and build smarter, more human centered experiences.
Museum of Art + Light Introduces Digital Membership with Cuseum
Capitol Park Museum Introduces Digital Memberships with Cuseum
Special Announcement: Showcase “Member Perks” & Promos on Google Wallet to Drive Engagement, Revenue, and More!
Did you ever wish you could put special perks and promotions front-and-center for your members, but felt that the text and hyperlinks on the back of your members’ Google Wallet cards were not enough?
We're happy to announce an awesome addition to Google Wallet to help us take your digital cards and member communications to the next level. Cuseum also listened to your feedback all these years and brought the feature to your Cuseum digital cards in record time!
With our new “Member Perks” Showcase module, you now have the big opportunity to engage your members (who use Android/Google devices) through Google Wallet by using visually distinct, interactive modules. These special modules include titles, short descriptions, and images to grab your constituents’ attention, and even better: you can add your own URLs to each module to redirect them wherever you want! Yes, they are tappable/clickable. 👆
If you add multiple perks or promo modules, you will see them inside the "recommendations" list view. Yes, if you need more space – we got you covered!
You can use these perks modules to highlight anything you’d like. Here are a few examples to get you started:
Upcoming events, exhibitions, concerts, etc. with links to RSVP
Opportunity to upgrade membership levels or make donations
Special discounts, benefits, and incentives
Remember, these modules can be hyperlinked and are clickable/tappable!
If you’re interested in taking advantage of this exciting new feature, we are so ready to help you.
Ping us via email (hello@cuseum.com), chat, or here for more information about implementing the "Wallet Perks Spotlight" module for your Google Wallet-based membership cards!
Cuseum featured in NonProfit PRO’s “40 Nonprofit Trends for 2025” - Predictions on emerging fundraising and leadership tactics for the year ahead
Cuseum is honored to be featured in NonProfit PRO’s “40 Nonprofit Trends for 2025”, a highly anticipated report that highlights the key strategies and technologies shaping the nonprofit sector. This year, our insights focus on two major trends driving digital engagement: subscription-based giving models that treat donors like members and AI-powered personalization that deepens supporter relationships.
Cuseum Unveils Member Lifecycle Engagement Solution to Transform Retention and Engagement for Cultural & Nonprofit Organizations
Yellowstone Forever Launches Digital Memberships with Cuseum
The Wayside Inn Brings Membership into the Digital Era with Cuseum
Cuseum at CultTech Summit 2024: Shaping the Future of Museums Through Technology
International Documentary Association Launches Digital Membership with Cuseum
Don Harrington Discovery Center Introduces Digital Membership with Cuseum
LSU Museum of Art Launches Digital Membership and Member Portal with Cuseum
Baltimore Museum of Art Launches Digital Membership with Cuseum
A Smart Shift Starts in Baltimore
The Baltimore Museum of Art (BMA) has launched its digital membership program through a new partnership with Cuseum.
The initiative upgrades how the museum engages with its member community by offering a faster, more direct, and environmentally conscious experience. As museums nationwide modernize their operations, BMA joins peers like the Virginia Museum of Fine Arts, the Exploratorium, and the University of Michigan in adopting digital tools that improve both access and impact.
One Hundred Years of Bold Moves+
Since its founding in 1914, the Baltimore Museum of Art has maintained a reputation for cultural leadership. Home to more than ninety-five thousand works of art, including the world’s largest collection of Henri Matisse, the museum draws over two hundred thousand visitors annually. With galleries dedicated to global collections—ranging from African and Asian art to contemporary commissions—the BMA has consistently redefined what it means to be a public museum.
The institution has also made national headlines for its bold commitments to equity in acquisitions, free general admission, and its reinvestment in local artists and communities. Its historic building, designed by John Russell Pope, has undergone multiple expansions and renovations to support this evolving mission. In every decade of its operation, BMA has taken strategic steps that anticipate the needs of its audience and the expectations of its time.
Membership That Lives on Your Phone
The Baltimore Museum of Art has introduced Digital Memberships through Cuseum, bringing a faster, more practical way for members to access their benefits. Instead of waiting for plastic cards to arrive by mail—or worrying about losing them—members now receive a digital card that lives on their smartphones.
This mobile-first format keeps membership details easily accessible. Members can view their status, see upcoming exhibitions, and receive renewal reminders directly through their digital wallet. With instant delivery, there’s no gap between joining and using benefits.
The shift also simplifies daily operations for museum staff. Eliminating physical cards reduces printing and postage costs, cuts down on replacement requests, and frees up time for more public-facing work. With Cuseum’s platform, the museum can manage memberships more efficiently—without sacrificing quality or connection.
Why It’s More Than a Technical Update
Going digital reflects the BMA’s long-term commitment to sustainability and accessibility. For years, the museum has invested in environmental initiatives, from its exhibitions to capital improvements. Digital Membership now brings that same ethic to its membership program by cutting out paper, plastic, and unnecessary mailing.
More than convenience, this move expands access. Digital cards provide a low-barrier, always-available way for members to stay informed and engaged—whether they’re planning a visit or renewing their support.
By adopting a mobile-first approach, BMA isn’t just updating how members receive their cards. It’s strengthening the relationship between institution and community—one that extends beyond the gallery walls and into the everyday lives of its supporters.
Ready to Rethink Your Membership Model?
Cultural institutions face mounting pressure to deliver more value while managing tighter resources. Digital Membership meets that challenge directly. For the Baltimore Museum of Art, this rollout is part of a longer arc of innovation—one that puts the visitor experience, staff capacity, and environmental responsibility on equal footing.
If your institution is ready to bring membership into the mobile age while cutting costs and improving retention, book a demo with Cuseum today.
Cuseum Recognized on the 2024 Inc. 5000 List
BOSTON, August 13, 2024 (Newswire.com) - Inc. revealed today that Cuseum is recognized on the 2024 Inc. 5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Microsoft, Meta, Chobani, Under Armour, Timberland, Oracle, Patagonia, and many other household-name brands gained their first national exposure as honorees on the Inc. 5000.
"It is a tremendous honor to be recognized by Inc. as one of America's fastest growing companies," said Brendan Ciecko, founder and CEO of Cuseum. "The industries we serve are undergoing significant changes especially around the adoption of new technologies to fulfill and further their missions. Our team has embraced this moment, enabling our customers to better serve their audiences with innovative and purpose-built solutions. The continued growth of Cuseum is a testament to the hard work of our team and the shared commitment of our customers to providing world-class experiences to everyone they serve and engage with.”
The Inc. 5000 class of 2024 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and seemingly intractable hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate is 1,637 percent.
For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000. All 5000 companies are featured on Inc.com starting Tuesday, August 13, 2024, and the top 500 appear in the new issue of Inc. magazine, available on newsstands beginning Tuesday, August 20, 2024.
Founded in 2014 by Brendan Ciecko, a 2008 Inc. 30 Under 30 honoree, Cuseum helps cultural attractions, non-profit organizations, and associations better engage their members, guests, and patrons. Cuseum’s award-winning software is used by over 500 customers to serve millions of members and visitors around the world.
Contact:
press@cuseum.com
More about Inc. and the Inc. 5000
Methodology
Companies on the 2024 Inc. 5000 are ranked according to percentage revenue growth from 2020 to 2023. To qualify, companies must have been founded and generating revenue by March 31, 2020. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2023. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2020 is $100,000; the minimum for 2023 is $2 million.
About Inc.
Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work achieves a monthly brand footprint of more than 40 million across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since its launch as the Inc. 100 in 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. For more information, visit www.inc.com.
About Cuseum
Cuseum helps organizations drive visitor, member, and patron engagement using digital tools. Cuseum's software platform makes it easy for museums, attractions, and nonprofits to publish mobile apps, generate digital membership cards, and leverage data insights. Headquartered in Boston, the company is backed by leading investors including Techstars. For more information visit www.cuseum.com.
May Arboretum Society Launches Digital Membership and Member Portal with Cuseum
The Wilbur D. May Arboretum & Botanical Garden is going digital. In partnership with Cuseum, they’ve launched mobile membership cards and an intuitive member portal—modernizing how visitors engage while trimming costs and waste. Learn how this forward-looking garden is combining technology with sustainability.