The platform behind the world's best-run membership programs.
One system replaces six legacy tools. Issue passes, automate journeys, run campaigns, and measure outcomes — trusted by 700+ teams worldwide.
Why organizations choose Cuseum
Easy for teams and members
Cuseum is built to remove friction on both sides. Your team gets an intuitive system for issuing passes, managing content, and checking members in. Members and visitors get an experience they can pick up in seconds, with digital membership cards that live in Apple Wallet and Google Wallet, so there is no app to download before they can use their benefits.
Built for cultural organizations
The team behind Cuseum has produced countless award-winning digital projects over the past decade, and works with 700+ museums, gardens, attractions, alumni programs, and associations. Cuseum is led by Brendan Ciecko, featured by Inc. Magazine as one of the top American entrepreneurs under 30 and a lifelong advocate for museums and art.
Connected to your existing systems
Cuseum connects with the CRM, ticketing, and membership systems cultural organizations already rely on, plus Zapier for everything else. Your membership data stays where it lives today, and passes, renewals, and member records stay aligned without adding another disconnected tool.
Compare Cuseum with other platforms
See how Cuseum compares with other digital membership, mobile wallet, and museum engagement platforms. Explore side-by-side comparisons to understand differences in member experience, mobile wallet support, integrations, and cultural-sector fit.
Award-winning digital projects.
The team behind Cuseum has produced countless award-winning digital projects over the past decade.
Cuseum is led by Brendan Ciecko, who has been featured by Inc. Magazine as one of the top American entrepreneurs under the age of 30. He's a self-described geek who is passionate about museums and art.
Future-proof solutions and satisfaction guaranteed.
Want to take a look at all of these features in action?
Request DemoYour Trust, Our Priority
Discover Cuseum's commitment to security and transparency in our digital solutions.
Cuseum understands that guarding your institution's digital assets is a priority. In today's evolving digital landscape, cultural institutions face mounting challenges when it comes to data security and operational integrity.
Whether you're managing donor information or sensitive member data, ensuring these assets are protected is crucial to preserving the vital connection between your institution and its audience.
That's why we created the Cuseum Trust Center — a hub designed to give you clear insights into how we protect your institution's digital resources. From the moment you partner with us, you can be confident that your systems are compliant with global and local regulations, and the reliability of your services is never compromised.
Cuseum security index
Security Overview
A detailed look at Cuseum's comprehensive security measures — from advanced encryption protocols and continuous monitoring to a multi-layered defense strategy with secure backups and rigorous vulnerability assessments.
Read moreData Privacy
How we collect, store, and use information while strictly adhering to data protection laws and global privacy standards — keeping visitor and donor details private and secure.
Read moreCompliance
Our platform is designed to meet and exceed industry standards, helping your institution comply with global and local regulations.
Read moreIncident Response
Immediate containment, investigation, and transparent communication — though a breach has never happened at Cuseum, our rapid response plan ensures minimal disruption.
Read moreSystem Reliability
99.9% uptime through regular maintenance, proactive monitoring, and system redundancy so you can focus on engaging your audience.
Read moreThird Party Integrations
We carefully vet partners across payments, marketing, and CRM to meet the highest security standards, with clear protocols for safe data sharing.
Read moreContact & Reporting
How to reach our security and support teams, report suspicious activity, or get clarification on our policies.
Read moreFAQs
Clear answers to the most common questions about our platform's security protocols, data privacy measures, and compliance efforts.
Read moreSecurity Report
Your guide to cybersecurity in the cultural sector — hypothetical case studies tailored to museums, exploring threats, implications, and actionable solutions.
Read moreSecured integrations with CRM
We ensure secure integration across over 700 CRMs, prioritizing data protection and privacy at every step.
We power your business by supporting the leading CRM systems in the industry, ensuring seamless integration and maximizing your potential.
Cuseum's top priority is reliable integration with the different CRM systems and securing your members' data.
Security Badges & Certifications
We comply with a variety of industry frameworks to stay up-to-date with the latest security best practices.
Cyber Essentials
A UK government-backed scheme that helps organizations protect against a range of the most common cyber threats, demonstrating a commitment to robust cybersecurity practices.
GDPR Ready
Aligned with the EU General Data Protection Regulation so visitor, member, and donor data is handled with the rights, transparency, and safeguards GDPR requires across every workflow.
EU-U.S. Data Privacy Framework
The EU-U.S. DPF, UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF provide reliable mechanisms for personal data transfers to the United States from the EU, UK, and Switzerland while ensuring data protection consistent with EU, UK, and Swiss law.
Find more information in our security report
Our Cybersecurity Report takes a unique and educational approach by exploring hypothetical scenarios of cyberattacks and challenges faced by fictional museums.
Through these detailed case studies, we illustrate how potential issues arise, the impact they could have, and the steps organizations can take to prevent them. This report reflects our commitment to transparency and our mission to empower institutions with the knowledge to protect their data effectively.
Explore how we combine expertise and innovation to build a safer digital future for the cultural sector.
Ready to see Cuseum in action?
Future-proof solutions and satisfaction guaranteed.