Why Cuseum

The platform behind the world's best-run membership programs.

One system replaces six legacy tools. Issue passes, automate journeys, run campaigns, and measure outcomes — trusted by 700+ teams worldwide.

Engagement platform
How it works

A turnkey platform, end to end.

Step 1

We provide the platform & expertise.

Complete with everything you need.

Step 2

You supply the content.

No content? No problem. Let's talk!

Step 3

Visitors download.

We help you launch and market your new engagement tool.

Visitor Engagement

A mobile guide with all the right features.

Put an engaging mobile experience in your visitors' hands using the smart phone they already have. Our "turnkey" platform provides everything you need to tell your story and delight your visitors.

Easy to Use

Intuitive design that visitors of all ages can pick up in seconds.

Location

Indoor positioning and contextual content delivered where it matters.

Customizable

Branded to your institution with the tours, content, and layout you choose.

Multimedia

Rich audio, video, and image experiences that bring your collection to life.

Team Expertise

Award-winning digital projects.

The team behind Cuseum has produced countless award-winning digital projects over the past decade.

Cuseum is led by Brendan Ciecko, who has been featured by Inc. Magazine as one of the top American entrepreneurs under the age of 30. He's a self-described geek who is passionate about museums and art.

Learn more about the team
Official Honoree
Official Honoree
Feature Story
Feature Story
App of the Week
App of the Week
Innovation Award
Innovation Award
App of the Week
App of the Week
App of the Day
App of the Day

Future-proof solutions and satisfaction guaranteed.

Want to take a look at all of these features in action?

Request Demo
Trust Center

Your Trust, Our Priority

Discover Cuseum's commitment to security and transparency in our digital solutions.

Cuseum understands that guarding your institution's digital assets is a priority. In today's evolving digital landscape, cultural institutions face mounting challenges when it comes to data security and operational integrity.

Whether you're managing donor information or sensitive member data, ensuring these assets are protected is crucial to preserving the vital connection between your institution and its audience.

That's why we created the Cuseum Trust Center — a hub designed to give you clear insights into how we protect your institution's digital resources. From the moment you partner with us, you can be confident that your systems are compliant with global and local regulations, and the reliability of your services is never compromised.

Cuseum security index

Section 1

Security Overview

A detailed look at Cuseum's comprehensive security measures — from advanced encryption protocols and continuous monitoring to a multi-layered defense strategy with secure backups and rigorous vulnerability assessments.

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Section 2

Data Privacy

How we collect, store, and use information while strictly adhering to data protection laws and global privacy standards — keeping visitor and donor details private and secure.

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Section 3

Compliance

Our platform is designed to meet and exceed industry standards, helping your institution comply with global and local regulations.

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Section 4

Incident Response

Immediate containment, investigation, and transparent communication — though a breach has never happened at Cuseum, our rapid response plan ensures minimal disruption.

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Section 5

System Reliability

99.9% uptime through regular maintenance, proactive monitoring, and system redundancy so you can focus on engaging your audience.

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Section 6

Third Party Integrations

We carefully vet partners across payments, marketing, and CRM to meet the highest security standards, with clear protocols for safe data sharing.

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Section 7

Contact & Reporting

How to reach our security and support teams, report suspicious activity, or get clarification on our policies.

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Section 8

FAQs

Clear answers to the most common questions about our platform's security protocols, data privacy measures, and compliance efforts.

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Section 9

Security Report

Your guide to cybersecurity in the cultural sector — hypothetical case studies tailored to museums, exploring threats, implications, and actionable solutions.

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Integrations

Secured integrations with CRM

We ensure secure integration across over 700 CRMs, prioritizing data protection and privacy at every step.

We power your business by supporting the leading CRM systems in the industry, ensuring seamless integration and maximizing your potential.

Cuseum's top priority is reliable integration with the different CRM systems and securing your members' data.

Find out more about our integrations

Security Badges & Certifications

We comply with a variety of industry frameworks to stay up-to-date with the latest security best practices.

Cyber Essentials

Cyber Essentials

A UK government-backed scheme that helps organizations protect against a range of the most common cyber threats, demonstrating a commitment to robust cybersecurity practices.

GDPR Ready

GDPR Ready

Aligned with the EU General Data Protection Regulation so visitor, member, and donor data is handled with the rights, transparency, and safeguards GDPR requires across every workflow.

EU-U.S. Data Privacy Framework

The EU-U.S. DPF, UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF provide reliable mechanisms for personal data transfers to the United States from the EU, UK, and Switzerland while ensuring data protection consistent with EU, UK, and Swiss law.

Cybersecurity Report

Find more information in our security report

Our Cybersecurity Report takes a unique and educational approach by exploring hypothetical scenarios of cyberattacks and challenges faced by fictional museums.

Through these detailed case studies, we illustrate how potential issues arise, the impact they could have, and the steps organizations can take to prevent them. This report reflects our commitment to transparency and our mission to empower institutions with the knowledge to protect their data effectively.

Explore how we combine expertise and innovation to build a safer digital future for the cultural sector.

Find our report here
Cuseum Security Report

Ready to see Cuseum in action?

Future-proof solutions and satisfaction guaranteed.