Congratulations to the Seattle Aquarium for launching their digital membership cards with Cuseum. We are so excited to work with them in their digital journey.
Webinar Transcript: Membership Lightning Talks: Launching New Initiatives & Benefits in Museum Membership
Over a month ago, we were thrilled to host a webinar on virtual memberships, which explored ways to create virtual value for members through exclusive digital programming, virtual membership levels, and more. Over the past month, we’ve seen a surge of new and exciting initiatives launched in membership programs at museums of all kinds, which add value for members, as well as help solve new challenges around engagement, membership extensions, and more. To showcase some of these new initiatives, we’re excited to pilot a “Membership Lightning Talks” session.
Join Dan Sullivan (Head of Growth & Partnership @ Cuseum) with special guests Heather Wilson (Deputy Director @ Cameron Art Museum), Sarah Burgess (Senior Donor Relations Coordinator @ Virginia Museum of Fine Arts), Cat Clark (Corporate & Foundation Relations Manager @ Mattatuck Museum), Laura Hacker (Manager of Visitor and Membership Services @ Concord Museum), Laura Conte (Membership and Patron Services Coordinator @ Taubman Museum of Art) & Amanda Ackermann (Membership Coordinator @ Museum of Discovery and Science) for this special session. Each panelist will share a new initiative they’ve launched to create value for members, which will be followed by a discussion, feedback session, and Q&A among these membership professionals!
Read below for the full transcript:
Introducing a New Partnership: Cuseum & accesso
Partnerships have long been the backbone of the arts and cultural sector. Now, amidst the challenges related to COVID-19 and adapting to the “new normal”, partnerships are increasingly important to the continued success of museums and cultural attractions.
At Cuseum, we’re always excited to establish partnerships that can expand the offerings and opportunities available to the diverse organizations we work with. Now, more than ever, we’re committed to supporting museums, attractions, and nonprofits of all kinds as they rethink the visitor experience and introduce “contactless” options that can make visiting safe and seamless for guests. That’s why we’re thrilled to announce our partnership with accesso Technology Group (LON:ACSO), a premier technology solutions provider for attractions and venues worldwide.
Webinar Highlights: Small But Mighty: Navigating The New Normal As A Small Or Mid-Sized Museum
Now, more than three months after lockdown began, museums are gradually beginning to reopen their doors to visitors. While cultural organizations face many common hurdles, small and mid-sized institutions, with fewer staff and resources, may be facing unique challenges around this “new normal”. Many may be concerned that they lack the budgets and bandwidth needed to implement necessary changes, like contactless experience design and new digital initiatives.
This Wednesday, around 800 people joined Brendan Ciecko (CEO & Founder @ Cuseum), John Echeveste (CEO @ LA Plaza de Cultura y Artes), Maryam Nabi (Director of Marketing & Communications @ Conservatory of Flowers), & Rich Bradway (Director of Digital Learning and Engagement @ Norman Rockwell Museum) as they talked through strategies to navigate the new normal as a smaller cultural institution, doing a deep dive into the unique challenges that small to mid-sized organizations face.
Watch the full recording here.
Here are some of the main takeaways.
Webinar Transcript: Small But Mighty: Navigating The New Normal As A Small Or Mid-Sized Museum
Now, more than three months after lockdown began, museums are gradually beginning to reopen their doors to visitors. While cultural organizations face many common hurdles, small and mid-sized institutions, with fewer staff and resources, may be facing unique challenges around this “new normal”. Many may be concerned that they lack the budgets and bandwidth needed to implement necessary changes, like contactless experience design and new digital initiatives.
Join Brendan Ciecko (CEO & Founder @ Cuseum), John Echeveste (CEO @ LA Plaza de Cultura y Artes), Maryam Nabi (Director of Marketing & Communications @ Conservatory of Flowers), & Rich Bradway (Director of Digital Learning and Engagement @ Norman Rockwell Museum) as they talk through strategies to navigate the new normal as a smaller cultural institution, doing a deep dive into the unique challenges that small to mid-sized organizations face.
View the full transcript below.
The University of Michigan - Matthaei Botanical Gardens & Nichols Arboretum Introduces New Digital Membership Cards!
We are thrilled to celebrate the addition of the The University of Michigan - Matthaei Nichols Botanical Gardens & Arboretum to the Cuseum family with their newly launched digital membership cards!
Webinar Transcript: MEMBERSHIP MONDAYS: RE-ENGAGING AND RE-WELCOMING MEMBERS AFTER CORONAVIRUS CLOSURES
As museums and cultural organizations begin to reopen, one of the biggest challenges membership professionals may be facing is how to re-engage and re-welcome members again. Organizations are concerned about how they can reconnect with lapsed or nonresponsive members, and are looking for strategies and tips to drive renewals.
Join Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Daniella Cabezas (Associate Director of Special Events & Corporate Relations @ Miami Children’s Museum), Amy Marks (Director, Membership & Development Services @ Space Center Houston) & Ann Meisel (Client Services & Membership Manager @ Poster House) as they discuss strategies and plans for re-engaging with members after a long period of being closed.
Here is the transcript below:
Webinar Highlights: Membership Mondays: Re-Engaging and Re-Welcoming Members After Coronavirus Closures
As museums and cultural organizations begin to reopen, one of the biggest challenges membership professionals may be facing is how to re-engage and re-welcome members again. Organizations are concerned about how they can reconnect with lapsed or nonresponsive members, and are looking for strategies and tips to drive renewals.
This Monday, over 1,100 people joined Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Daniella Cabezas (Associate Director of Special Events & Corporate Relations @ Miami Children’s Museum), Amy Marks (Director, Membership & Development Services @ Space Center Houston) & Ann Meisel (Client Services & Membership Manager @ Poster House) as they discussed strategies and plans for re-engaging with members after a long period of being closed.
Watch the full recording here.
Here are the major takeaways.
ECHO, Leahy Center for Lake Champlain Announces New Digital Membership Cards!
San Diego Natural History Museum Adds New Digital Membership Cards!
We are thrilled to announce that the San Diego Natural History Museum has launched their digital membership cards!
Frye Art Museum Launches Digital Membership Cards!
Congratulations to the Frye Art Museum for launching their Cuseum digital membership cards!
Bishop Museum of Science and Nature Celebrates New Digital Membership Cards!
We are so excited to announce that the Bishop Museum of Science and Nature has launched their new digital membership cards! We are glad to further the journey with them from an existing app client to the new cards.
How Your Museum Can Save by Switching to Digital Membership Cards
Across the world, museums and cultural institutions of all kinds are facing the financial ramifications of COVID-19. According to a study by the UNESCO, around 90% of the world’s cultural institutions had to temporarily close due to the pandemic. Months after closing their doors, some museums may just be entering into a phased re-opening period, and others may be closed for many more weeks or months longer. As a result, organizations of all sizes are bracing for a significant loss in revenue and looking for areas to cut costs and increase efficiency.
In this difficult time with limited financial resources, one way to reduce expenses is by switching from physical membership cards to digital membership cards. Along with a variety of benefits, including going green, adding value and convenience to members, and increasing membership renewals, a digital membership program can be a significant cost-cutting measure during these challenging fiscal times.
Webinar Transcript: Re-Opening Museums & Cultural Attractions: Succeeding in the Post-COVID Era with Digital Tools
As museums and cultural attractions begin to re-open, or move into the next phases of their reopening plans, many are facing new challenges, managing shifting customer expectations, rethinking the visitor journey, and adapting to a future of contactless experiences. In light of these new circumstances, organizations are seeking out new solutions that can facilitate safe and engaging experiences for visitors and members. What steps can be taken to ensure your guests feel safe and satisfied as they're welcomed back to your museum, post-COVID? What tools and solutions are available to help address new challenges? These questions are top of mind for many.
Join Brendan Ciecko (CEO & Founder @ Cuseum) & Dan Sullivan (Head of Partnerships @ Cuseum) as they discuss the new visitor journey and how the museum experience can be optimized in light of this “new normal.” This webinar will examine ways to reduce physical touchpoints, introduce safe and engaging new service design, and leverage digital tools to ensure a comfortable and positive experience for visitors.
View the full recording or presentation slides here.
Read the full transcript below.
Coronavirus: The Unexpected Driver of Digital Innovation at Museums and Cultural Attractions
COVID-19 brought much of the world to a standstill. As the government implemented stay at home orders, museums and tourist attractions dutifully closed their doors. After the initial days and weeks of closures, what seemed like a temporary situation began to set in as a new reality, and new concerns seized the attention of the entire cultural industry – what will the future hold?
Webinar Highlights: Museum Think Tank: Cultural Organizations as Incubators for Social Impact
Recent events have prompted individuals, companies, and organizations across the world to take a deeper look at their role in society and explore how they can play an active part in driving the change they want to see. Museums and cultural organizations, with their mission-based work and commitment to community, have an especially important role to play in this current moment. To step up and effect change in areas of social justice, cultural professionals are turning to their colleagues within the field, as well as seeking inspiration and guidance from other industries to generate fresh ideas and develop meaningful new approaches.
Over 2,000 people joined the Tuesday webinar, which took the form of a museum “Think Tank” where innovative voices from the museum field converge with social impact entrepreneurs who are addressing some of society’s most challenging issues. We had Brendan Ciecko (CEO & Founder @ Cuseum), Kayleigh Bryant-Greenwell (Head of Public Programs @ Smithsonian American Art Museum & Renwick Gallery), OnRae Watkins (Senior Manager @ ARTLAB - Hirshhorn Museum & Sculpture Garden), David Delmar Sentíes (Executive Director & Founder @ Resilient Coders), and Jon Feinman (Executive Director & Founder @ InnerCity Weightlifting) as they explored how museums can serve as incubators for social impact and social justice.
Watch the full recording here.
Here are the major takeaways.
Webinar Transcript: MUSEUM THINK TANK: CULTURAL ORGANIZATIONS AS INCUBATORS FOR SOCIAL IMPACT
Recent events have prompted individuals, companies, and organizations across the world to take a deeper look at their role in society and explore how they can play an active part in driving the change they want to see. Museums and cultural organizations, with their mission-based work and commitment to community, have an especially important role to play in this current moment. To step up and effect change in areas of social justice, cultural professionals are turning to their colleagues within the field, as well as seeking inspiration and guidance from other industries to generate fresh ideas and develop meaningful new approaches.
This webinar will take the form of a museum “Think Tank” where innovative voices from the museum field converge with social impact entrepreneurs who are addressing some of society’s most challenging issues. Join Brendan Ciecko (CEO & Founder @ Cuseum), Kayleigh Bryant-Greenwell (Head of Public Programs @ Smithsonian American Art Museum & Renwick Gallery), OnRae Watkins (Senior Manager @ ARTLAB - Hirshhorn Museum & Gardens) David Delmar Sentíes (Executive Director & Founder @ Resilient Coders), and Jon Feinman (Executive Director & Founder @ InnerCity Weightlifting) as they explore how museums can serve as incubators for social impact and social justice.
View the video recording here.
Read the full transcript below.
Oregon State University Alumni Association Announces New Digital Membership Cards!
Cuseum is glad to announce The Oregon State University Alumni Association has launched their digital membership cards!
Western Washington University Alumni Association Celebrates Digital Membership Cards!
We are psyched to announce that the Western Washington University Alumni Association has joined the Cuseum family with digital membership cards!
Santa Barbara Museum of Art Announces New Digital Membership Cards!
Santa Barbara Museum of Art has made the switch from traditional to digital membership cards and we cannot be more excited for them!