The COVID-19 pandemic has been full of stops and starts for cultural institutions. Depending on their location, public health guidelines, and the type of organization, museums, zoos, aquariums, and gardens may be facing difficulties like capacity limitations, intermittent closures, operations challenges, and more. Membership and development departments have been hit particularly hard. From keeping up with membership card fulfillment during extended remote work, struggling with tight budgets and staff cuts, declining renewal rates, managing membership extensions, maintaining communication with members, to facilitating a positive onsite experience, membership departments have faced no shortage of setbacks throughout the pandemic.
Whether your museum is fully reopened, yet to reopen, or anywhere in between, Digital Membership Cards can help. Read on to discover 7 ways digital memberships are helping organizations adapt their membership program in the age of COVID-19: