In the digital age, membership teams at cultural organizations, associations, and institutions of higher education are spending far too many hours of the day on emails and phone calls - particularly to carry out laborious tasks like managing changes to members’ personal information, payment information, and more.
To solve this problem, Cuseum is excited to bring the benefits of customer self-service to the world of membership with Member Portal.
Webinar Highlights: Making the Most of Giving Tuesday as a Cultural Organization
Since the onset of the COVID-19 pandemic, cultural organizations of all kinds have faced disruptions to their operations, fundraising, and budgets. As a result, occasions like Giving Tuesday are important opportunities to engage constituents, raise awareness, and generate support for your organization. How do you make the most of Giving Tuesday? How do you develop effective campaigns to reach your audience and donors? How does this fit into your end-of-year strategy?
Join Dan Sullivan (Head of Growth & Partnerships @ Cuseum), Michelle Klein (Assistant Director of Development @ Museum of Latin American Art), Erin Scheckenbach (Director of Fellowship & Member Relations @ Mütter Museum) & Danielle McCausland (Development Manager @ Potawatomi Zoo) as they discuss best practices around Giving Tuesday in 2020. This webinar will explore campaign ideas, messaging, internal collaboration, and more in order to ensure a successful Giving Tuesday for your organization.
Watch the full recording here.
Read the highlights below.
Webinar Transcript: MEMBERSHIP MONDAYS: RE-ENGAGING AND RE-WELCOMING MEMBERS AFTER CORONAVIRUS CLOSURES
As museums and cultural organizations begin to reopen, one of the biggest challenges membership professionals may be facing is how to re-engage and re-welcome members again. Organizations are concerned about how they can reconnect with lapsed or nonresponsive members, and are looking for strategies and tips to drive renewals.
Join Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Daniella Cabezas (Associate Director of Special Events & Corporate Relations @ Miami Children’s Museum), Amy Marks (Director, Membership & Development Services @ Space Center Houston) & Ann Meisel (Client Services & Membership Manager @ Poster House) as they discuss strategies and plans for re-engaging with members after a long period of being closed.
Here is the transcript below:
Webinar Highlights: Membership Mondays: Re-Engaging and Re-Welcoming Members After Coronavirus Closures
As museums and cultural organizations begin to reopen, one of the biggest challenges membership professionals may be facing is how to re-engage and re-welcome members again. Organizations are concerned about how they can reconnect with lapsed or nonresponsive members, and are looking for strategies and tips to drive renewals.
This Monday, over 1,100 people joined Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Daniella Cabezas (Associate Director of Special Events & Corporate Relations @ Miami Children’s Museum), Amy Marks (Director, Membership & Development Services @ Space Center Houston) & Ann Meisel (Client Services & Membership Manager @ Poster House) as they discussed strategies and plans for re-engaging with members after a long period of being closed.
Watch the full recording here.
Here are the major takeaways.
Webinar Transcript: Membership Mondays: Membership Marketing, Audience Shifts & Community, Engagement Shifts after Coronavirus
After almost two months of coronavirus closures, many museums and cultural organizations are preparing to welcome visitors and members back. However, while organizations may be reopening, many are doing so in a graduated way and facing new challenges. In particular, many are realizing that tourism will be down for quite some time, which has the potential to profoundly affect admissions and membership revenue. At the same time, cultural organizations may have renewed appeal to local audiences as the world embraces a “stay local” or “staycation” mentality for the foreseeable future.
Last Monday, 1,600 people joined Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Tim O’Connell (Director of Membership & Annual Giving @ North Carolina Museum of Art), Julie Knight (Director of Membership @ San Francisco Museum of Modern Art), Sewon Barrera (Digital Marketing Manager @ Exploratorium) & Daniel Vincent (Director of Membership @ Trustees of Reservations) as they discussed shifts in audiences and membership marketing strategy in light of coronavirus. The webinar addressed how organizations can reorient the value propositions of membership and double down on local audience development to survive and thrive in the coronavirus era.
Watch the full recording here.
Read the full transcript below.