data

6 Insights from the 2021 Membership Marketing Benchmarking Report You Don’t Want to Miss

For membership and association professionals, it has never been more important to stay on top of the latest developments and best practices in constituent engagement and marketing. But, when you’re short on time, staff, and budget, this can be an extra chore you don’t have the hours in the day for!

Here at Cuseum, we combed through the latest insights from MGI’s newly released 2021 Membership Marketing Benchmarking Report, and we are here to share some enlightening trends and numbers. In case you don’t have time to read the full report, here are six insights that you don’t want to miss.

Top Technology Trends for 2020: What it Means for Museums and Nonprofits

Technology is becoming increasingly essential to the operations of museums and nonprofits. From making things more efficient behind the scenes to improving the customer experience, new and long-standing technologies are transforming the way organizations operate and delight visitors. Each year, we look forward to reviewing the predictions published by major research firms and leading technologists. Gartner, a leading global research and advisory firm, recently put out their latest predictions for trends that will accelerate technological progress in years to come. 

How Data Can Help You Create a Vibrant & Sustainable Membership Program

The world is abuzz about “big data” and “data-driven” strategy. As defined by IBM, “Big data analytics is the use of advanced analytic techniques against very large, diverse data sets.” In the commercial sector big data has applications in everything from product development, customer experience, operational efficiency, to innovation. According to Intel, “big data analytics is a technology-enabled strategy for gaining richer, deeper, and more accurate insights into customers, partners, and the business.”

3 Reasons Why Museums and Nonprofits Should Be Thinking About Cybersecurity

It’s October, and that doesn’t just mean Halloween – it’s also National Cybersecurity Awareness Month (NCSAM). NCSAM is a joint effort between government and industry “to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online.” 

4 Technology Trends that Open New Doors for Provenance Research and Education

Provenance, or art’s history of ownership, is a growing area of discussion for museums across the world. As the Philadelphia Museum of Art so eloquently describes, “the provenance of an individual work of art sheds light on its historical, social, and economic context as well as its critical fortunes through time.”

The Impact of TripAdvisor & Yelp on Cultural Attractions

Word travels fast. And, in our modern, connected world, this is more apparent than ever. With the popularization of websites such as TripAdvisor and Yelp, online reviews have become a way for consumers to share their thoughts on places and businesses and to make sure they have the best experiences possible. These review websites can be just as valuable for museums and cultural attractions as they are for restaurants and hotels.

Tips for Choosing a CRM for Your Museum or Organization

The private sector has long employed customer relationship management (CRM) software, but today, more and more, nonprofits, museums, and other organizations are recognizing the power of having a CRM. There are many options to look at when deciding which CRM to use as each solution employs a different focus, set of features, and cost to consider.

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