Lyme Art Association introduces digital memberships through Cuseum, blending over 100 years of tradition with the ease of mobile access and smarter communication.

THI joins other mission-driven nonprofits in offering digital memberships through Cuseum, helping supporters stay connected and informed via mobile.

Cuseum has once again earned a place on the Inc. 5000 list, ranking among America’s fastest-growing private companies for 2025. This marks our second time receiving this recognition, a milestone made possible by the dedication of our team and the trust of the cultural institutions, nonprofits, and mission-driven organizations we serve.

USC Associates now offers Cuseum’s digital membership cards, allowing its members to access benefits through their phones while helping the university modernize and optimize its operations.

At CAMMP 2025, Cuseum joined alumni professionals from across the country to exchange ideas on the future of membership and engagement. From mobile-first strategies to automation and streamlined benefit delivery, the conference made one thing clear—alumni teams are ready to modernize how they connect.

In the AI-focused July/August 2025 issue of Museum magazine, Cuseum CEO Brendan Ciecko’s article, “The Future Is Already Here,” explores how artificial intelligence is already reshaping museums. Brendan highlights breakthroughs in engagement and collections, and invites institutions to embrace the opportunities AI brings to the field.

Cuseum’s Tiago D’Auria attended AMMC 2025 in Cleveland, where membership professionals gathered to explore innovation, engagement, and sustainable growth. From data-rich keynotes to bold new strategies, here are the top takeaways from this year’s Museum Membership Conference.

Catalina Island Conservancy adopts Digital Memberships through Cuseum, giving their members faster, paperless access to benefits, right from their phones.

The New England Aquarium adopts Digital Membership and a Member Portal with Cuseum, offering mobile access to perks, tickets, and updates for a faster, greener experience.

Cuseum’s CEO, Brendan Ciecko, sat down with INTIX to discuss how paperless and mobile-first technologies are shaping the next era of visitor experience in museums and cultural attractions. Drawing from his talks at INTIX 2025, Ciecko shared how digital tools are helping institutions deepen engagement and build smarter, more human centered experiences.

MoA+L launches Digital Membership with Cuseum, aligning its membership experience with the museum’s tech-forward mission and mobile-first design.

Capitol Park Museum now offers Digital Memberships through Cuseum, giving members an easier way to stay connected, skip the mailing delays, and engage with Louisiana’s stories.

Cuseum’s Member Lifecycle Engagement Solution automates member communication and retention. Use email, SMS, and mobile wallet notifications to send personalized messages and track engagement. Learn more today!

Yellowstone Forever launches Digital Memberships with Cuseum, giving members mobile tools to access benefits, renew on time, and stay connected to the park they support.

The Wayside Inn launches Digital Membership with Cuseum, modernizing member access and communication at one of America’s oldest inns.

IDA introduces Digital Membership via Cuseum, making it easier for filmmakers and supporters around the world to stay connected and up to date.

The Don Harrington Discovery Center goes digital with Cuseum, offering mobile membership and better engagement for science lovers of all ages.

LSU Museum of Art adopts Digital Membership and launches a new Member Portal with Cuseum, transforming how visitors engage with its programs and benefits.

The Wilbur D. May Arboretum & Botanical Garden is going digital. In partnership with Cuseum, they’ve launched mobile membership cards and an intuitive member portal—modernizing how visitors engage while trimming costs and waste. Learn how this forward-looking garden is combining technology with sustainability.

2023 was another exciting and productive year for Cuseum! We formed valuable partnerships with diverse and dynamic organizations around the globe, welcomed new team members to the Cuseum family, and unveiled even more innovative products, research, and solutions.

In the past 12 months, we collaborated with a wide range of cultural nonprofits, as well as organizations and businesses dedicated to serving their members, visitors, and guests. This included partnerships with museums, zoos, aquariums, science and nature centers, associations, botanical gardens, universities, and public attractions of different shapes and sizes.

What is member loyalty worth? Imagine this – over a ten-year span, the value of a typical member outstrips that of a casual visitor by an astounding 4.5 times. Even more striking, renewed members contribute 66% more net revenue to organizations compared to new ones. In our rapidly evolving world, consumer choice and mobility are expanding at breakneck speed, propelled by the digital and e-commerce explosion during the pandemic. Unfortunately, this has precipitated a slide in customer retention and loyalty across industries. Consequently, cultivating member loyalty has become a critical necessity for organizations depending on the member revenue from for sustainable and robust growth.

Planning a Digital Membership Card launch or looking to boost engagement? Amplifying adoption is vital to your organization's success. We hosted a webinar featuring industry leaders Kelsey Brown, Membership Manager at the Oakland Zoo, and Melissa Smith, Director of Alumni Marketing and Special Events at the University of Tennessee Alumni Association, each of whom achieved a digital card adoption rate of over 70%. They provided invaluable insights and effective strategies to improve digital card usage and extract more value from membership initiatives. Dive in to learn key strategies and takeaways from their success story in ramping up digital card adoption rates.

Two weeks ago, we convened with more than 3,000 colleagues, partners, and museum professionals at #AAM2023, this year’s American Alliance of Museums (AAM) conference in Denver. The annual gathering was teeming with lively debates on an array of critical issues pertinent to museums, art, and culture - spanning areas like membership growth, development strategies, education, digital engagement, sustainability, and artificial intelligence.

Here we’ve identified a few key takeaways from #AAM2023 that will help equip museums and cultural organizations to meet rapidly shifting demands and confront emerging challenges of the digital era. Let’s dive in!