Cuseum for Versai Users


Enhance Your All-in-One Platform with Seamless Mobile Wallet Digital Memberships

If your museum, science center, membership organization, zoo, or aquarium runs on Versai Museum Management Software—developed by Explorer Systems—your operations are anchored by one of the most comprehensive All-in-One Platforms built for the cultural sector. Venue directors and IT managers choose Versai because it connects back-office customer relationship management (CRM) directly with front-of-house Point of Sale (POS) terminals. From ticketing and gift shop inventory to school field trip scheduling, camp registrations, and major donor tracking, Versai stores every operational data point in a single consolidated database.


Cuseum serves as a premium mobile identity layer designed to sit right on top of your existing Versai setup. We provide a modern system of engagement that transforms your backend data entries into secure, automated Digital Membership Cards delivered directly to Apple Wallet and Google Wallet. This partnership ensures you can modernize patron entry, optimize frontline operations, and reduce administrative work without modifying the centralized data control or server setups your team uses every single day.


Workflow Harmony: Expanding Your Integrated Database Capabilities


A "Customer Stack" approach respects that an institution's unified repository is the ultimate source of truth. Cuseum doesn't conflict with your existing sales screens or create disconnected data silos; instead, we harmonize with your system to deliver immediate mobile access straight to the smartphones your visitors already carry.

  • Automated Data Sync Without Duplication: Versai handles multiple revenue streams across your entire facility within one database. Cuseum securely syncs with your active database records, instantly triggering automated mobile card fulfillment whenever a new membership is processed, upgraded, or renewed on your web storefront or at a cashier station.

  • Rapid Front-Gate Validation at Cashier Stations: Versai's POS interface and entrance turnstiles are optimized to process attendance efficiently. Cuseum's digital wallet credentials display clean, universal barcodes designed to work with your existing scanning peripherals. Frontline staff can verify a member’s status in seconds, automatically applying applicable discounts and registering the entry back into your Versai log.

  • Capitalizing on "Level Passes" and Benefits: Versai lets organizations configure specific benefits and pass structures tied directly to membership tiers. Cuseum extends this logic to the mobile wallet. Our platform reads those custom level parameters to generate matching digital passes, ensuring that reciprocal admission details or custom guest privileges are always clear and accurate.

  • Respecting Your Data Ownership Standards: A core philosophy of Versai is ensuring institutions maintain complete access and ownership over their central server files. Cuseum mirrors this foundational principle. We read necessary field attributes to safely populate mobile passes while leaving your underlying architecture fully undisturbed and completely within your control.


The Strategic ROI for Museum Operations & IT Teams


  • Eliminate Printing & Postal Overhead

  • Compiling, printing, and mailing traditional plastic badges or paper vouchers creates a costly administrative bottleneck, especially during high-volume seasonal renewal periods. Shifting your fulfillment over to Cuseum enables your team to process bulk data files in minutes rather than weeks. This drastically reduces material costs, saves thousands in annual postage fees, and provides an eco-friendly solution that modern, mobile-first audiences prefer.

  • Turn Your Wallet Cards Into Dynamic Notification Boards

  • Ditch the structural limits of static legacy cards. Cuseum utilizes the "Back of Card" text space on digital wallet passes to act as an active informational hub. Your team can dynamically update this text to highlight changing exhibit dates, showcase special camp or lecture registration deadlines, or link directly to donation pages, turning a basic credential into an interactive communication tool.

  • Maximize Retention with Direct Push Messages

  • Algorithmic changes make organic social visibility difficult, and email inboxes are increasingly cluttered. Cuseum provides an alternative, direct-to-device communication path that bypasses these hurdles. By employing on-demand, location-aware mobile push notifications, you can alert cardholders to exclusive member previews, flash museum store sales, or upcoming renewal dates right when they stand near your facility.


Enterprise-Grade Trust, Security & Compliance

  • Cloud Infrastructure Reliability: Cuseum is a cloud service hosted entirely on secure AWS architecture featuring top-tier ISO 27001 and SOC certifications to guarantee near-100% platform availability for high-volume gates.

  • Advanced Encryption and Privacy Control: Data transfers are fully encrypted both in transit (via SSL/TLS 1.2+) and at rest, maintaining strict conformity with international regulatory frameworks like GDPR and CCPA.

  • Our Data Mandate: We treat information security as a primary indicator of product success. Cuseum operates under a non-negotiable directive: we never sell, share, or lease your organizational or constituent data.


🚀 A Richer Ecosystem of Add-Ons

  • Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.

  • Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.

  • SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.

  • Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.


Large and small organizations trust Cuseum


“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”

 

- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver



Ready to Transform Your Museum Membership Program?



FAQS

  • Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.


  • Digital membership cards are delivered instantly through multiple distribution channels:

    Email: Members receive an email with a link to download the card directly to their phone.

    SMS/Text: A text message with a direct link to their digital card.

    Member Portal: Cards can be accessed and downloaded from a member login page if applicable.

    You can customize the delivery method based on your organization’s preferences.

  • Downloading and using a digital membership card is easy:

    1. Members receive a link via email or SMS.

    2. They tap the link, which opens their personalized digital card.

    3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.

    Once saved, members can easily show their card for benefits, event access, or discounts.

  • Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.

    We support direct integration with popular CRMs, including:

    Salesforce

    Blackbaud Altru + Raiser’s Edge NXT

    Tessitura Network

    PatronManager

    NEON CRM

    Spektrix

    ACME Ticketing

    Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:

    Dynamics 365

    Bloomerang

    Kindful

    Salsa CRM

    Keela

    HubSpot

    SugarCRM

    iMIS

    If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.

  • Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.

  • No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:

    • Accessing the original email or SMS with the download link.

    • Contacting your membership team for a new link.

  • Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.

  • Yes! You can add dynamic content to your digital cards, such as:

    Event Reminders: Notify members of upcoming exhibitions or exclusive events.

    Special Offers: Offer discounts or perks to members and update them in real-time.

    Renewal Notices: Automatically remind members when it’s time to renew their membership.

  • Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.

  • Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.


Join the Growing List of Museums Using Digital Membership Cards



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