Cuseum for Doubleknot Users
Elevate Your All-in-One Platform with Mobile Wallet Digital Memberships
If your organization leverages Doubleknot to run your daily operations, you are using one of the most versatile All in One Platforms designed for admission-based nonprofits, nature centers, museums, zoos, aquariums, and scout councils. Doubleknot acts as a powerful operational suite that manages your central database—coordinating everything from timed ticketing, event registration, and facility reservations to point-of-sale commerce and donor records.
Cuseum acts as a high-performance, non-disruptive mobile layer that perfectly complements your Doubleknot stack. Instead of letting your hard-earned constituent data sit static in the back office, Cuseum serves as a modern system of engagement, turning your unified database updates into instant digital membership cards and contactless passes delivered directly to Apple Wallet and Google Wallet.
This ensures your team can scale Fundraising & Development, optimize visitor entries, and modernize your Ticketing, Commerce + POS infrastructure without altering your current day-to-day administrative tools.
Workflow Harmony: Expanding Your All-in-One Infrastructure
A "Customer Stack" page means understanding that your unified repository is sacred. Cuseum does not duplicate or disrupt your setup; we harmonize with it to amplify your frontline capabilities across ticketing, commerce, and member tracking.
Frictionless Sync with Unified Records: Doubleknot relies on a single integrated database to give a 360-degree view of your constituents. Cuseum seamlessly reads your member data outputs, triggering automated, contactless credential deliveries the moment a registration, renewal, or upgrade is processed.
Seamless Frontline Validation and POS Security: Doubleknot’s Sales Station POS and mobile sales app allow staff to process transactions on iPads and iPhones across your site. Cuseum's digital membership passes map perfectly back to your hardware. When a member reaches an admission kiosk or gift shop, staff can simply scan the digital card's barcode using their existing Sales Station peripherals for instant contactless validation and automated member discounts.
Capitalizing on Every Transaction: Doubleknot specializes in adding donation requests at multiple transaction touchpoints—including online checkouts, admissions lines, and education registrations. Cuseum captures that exact momentum; when a visitor completes a gift or purchases a membership tier, the integration triggers immediate digital ticket or wallet card delivery, keeping donor excitement high.
Dynamic Content Alignment: Use Doubleknot’s robust scheduling logs for camps, group sales, and events to guide your digital pass communications. Update the text on the "Back of Card" dynamically to highlight reciprocal admission networks, changing event windows, or custom donor benefits in real time.
The Strategic ROI for Data-Driven Operations Teams
From Instinct to Evidence-Based Stewardship
Stop relying on manual formulas, disjointed spreadsheets, or pure gut feeling to manage your venue. Integrating Cuseum's mobile touchpoints into your broader technology ecosystem gives your visitor services team the precise data they need to optimize retail offerings, adjust ticket tiers, and accurately allocate frontline staff based on real-world member activity.
Democratized Data Across Departments
By feeding structured mobile engagement metrics into a unified data environment, Cuseum and Dexibit help eliminate administrative bottlenecks. Your membership, marketing, and curatorial departments can access pre-built visualizations and automated PDF summaries without waiting on manual engineering queries or technical data requests.
Sustainable and Frictionless Engagement
Ditch the material overhead and slow fulfillment lags of physical plastic cards and printed brochures. Digital wallet credentials deliver a friction-free experience for a modern audience while unlocking a direct, eco-friendly communication channel that updates instantly when a member's tier, expiration date, or status changes.
Enterprise-Grade Trust, Security & Compliance
Cloud Infrastructure Reliability: Cuseum is a cloud service hosted entirely on secure AWS infrastructure featuring premier ISO 27001 and SOC certifications to guarantee near-100% availability for your front gate.
Strict Privacy Protocols: Every data transaction is fully encrypted in transit (via SSL/TLS 1.2+) and at rest, maintaining rigid compliance with international data protective standards like GDPR and CCPA.
Our Data Mandate: We value security as an internal banner metric for software performance. Cuseum operates under a non-negotiable directive: we never sell, share, or lease your organizational or constituent data.
🚀 A Richer Ecosystem of Add-Ons
Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.
Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.
SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.
Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.
Large and small organizations trust Cuseum
“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”
- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver
Ready to Transform Your Museum Membership Program?
FAQS
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Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.
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Digital membership cards are delivered instantly through multiple distribution channels:
• Email: Members receive an email with a link to download the card directly to their phone.
• SMS/Text: A text message with a direct link to their digital card.
• Member Portal: Cards can be accessed and downloaded from a member login page if applicable.
You can customize the delivery method based on your organization’s preferences.
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Downloading and using a digital membership card is easy:
1. Members receive a link via email or SMS.
2. They tap the link, which opens their personalized digital card.
3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.
Once saved, members can easily show their card for benefits, event access, or discounts.
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Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.
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Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.
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No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your membership team for a new link.
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Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.
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Yes! You can add dynamic content to your digital cards, such as:
• Event Reminders: Notify members of upcoming exhibitions or exclusive events.
• Special Offers: Offer discounts or perks to members and update them in real-time.
• Renewal Notices: Automatically remind members when it’s time to renew their membership.
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Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.
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Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
