Cuseum for Dexibit Users
Power Your Decision Intelligence with Rich Mobile Engagement and Real-Time Visitor Signals
If your cultural institution, membersip organization, community center, zoo, or aquarium uses Dexibit—now a core part of the accesso Intelligence ecosystem—your operations are guided by the industry’s most sophisticated platform for big data, predictive analytics, and visitor behavior forecasting.
Data analysts, visitor experience managers, and executive leadership teams rely on Dexibit to break down operational silos. By synthesizing inputs from footfall sensors, ticketing, retail, weather, and calendars, Dexibit translates historical and contextual variables into hours or weeks of predictive heavy lifting performed in a matter of minutes.
Workflow Harmony: Enriching Your Intelligence Layer with Clean Engagement Signals
A "Customer Stack" approach acknowledges that data integrity and democratization are your highest operational priorities. Cuseum doesn't create messy data clutter or conflict with your existing reports; we serve as a native producer of clean digital signals that enrich Dexibit’s semantic data layer.
Fueling "Ask" Conversational Insights: Dexibit’s generative AI tool, Ask, allows anyone on your team to surface profound insights using plain-language prompts. By utilizing Cuseum, your team can ask Ask advanced queries like: "How did digital membership wallet downloads over the past month correlate with retail spend during school holiday periods?" or "What is the renewal rate of members who actively engage with mobile push notifications?"
Supercharging Demand and Visitation Forecasting: Dexibit utilizes machine learning to generate precise, granular forecasts for short and long-term attendance down to the hour. Cuseum assists this forecasting by tracking digital wallet card activations, event-pass downloads, and advance tier upgrades, adding a critical layer of live member-intent data to minimize the "no-show" attrition rate for advance pass reservations.
Mapping Complete Visitor Trails & Dwell Patterns: While Dexibit tracks cross-departmental business lines and on-site guest-flow indicators, Cuseum provides the front-end interactive experience layer. When guests scan an on-site digital code or tap into location-specific mobile benefits, they produce anonymized, behavioral benchmarks that help track gallery dwell times, popular exhibition paths, and engagement spikes.
Synchronizing with the Dexibit Almanac: Dexibit incorporates regional weather, public holidays, and specific gallery timelines via its integrated Almanac to maximize exhibition performance. Cuseum aligns with this timeline by enabling operations teams to dynamically adjust the "Back of Card" text on digital membership cards or send geotargeted push messages tailored to active events recorded in your Almanac schedules.
The Strategic ROI for Data-Driven Operations Teams
From Instinct to Evidence-Based Stewardship
Stop relying on manual formulas, disjointed spreadsheets, or pure gut feeling to manage your venue. Integrating Cuseum's mobile touchpoints into your broader technology ecosystem gives your visitor services team the precise data they need to optimize retail offerings, adjust ticket tiers, and accurately allocate frontline staff based on real-world member activity.
Democratized Data Across Departments
By feeding structured mobile engagement metrics into a unified data environment, Cuseum and Dexibit help eliminate administrative bottlenecks. Your membership, marketing, and curatorial departments can access pre-built visualizations and automated PDF summaries without waiting on manual engineering queries or technical data requests.
Sustainable and Frictionless Engagement
Ditch the material overhead and slow fulfillment lags of physical plastic cards and printed brochures. Digital wallet credentials deliver a friction-free experience for a modern audience while unlocking a direct, eco-friendly communication channel that updates instantly when a member's tier, expiration date, or status changes.
Enterprise-Grade Trust, Security & Compliance
Cloud Architecture Reliability: Cuseum is a cloud-first platform hosted entirely on secure AWS infrastructure, featuring premier ISO 27001 and SOC certifications to guarantee near-100% platform availability.
Strict Privacy safeguards: All constituent transactions and transmissions are fully encrypted in transit (via SSL/TLS 1.2+) and at rest. We maintain rigorous alignment with international data regulations, including GDPR and CCPA compliance.
Anonymized & Secure Architecture: In alignment with Dexibit’s commitment to ethical data use, Cuseum processes information safely, adhering to a strict corporate mandate: we never sell, lease, or share your institutional or constituent data.
🚀 A Richer Ecosystem of Add-Ons
Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.
Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.
SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.
Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.
Large and small organizations trust Cuseum
“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”
- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver
Ready to Transform Your Museum Membership Program?
FAQS
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Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.
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Digital membership cards are delivered instantly through multiple distribution channels:
• Email: Members receive an email with a link to download the card directly to their phone.
• SMS/Text: A text message with a direct link to their digital card.
• Member Portal: Cards can be accessed and downloaded from a member login page if applicable.
You can customize the delivery method based on your organization’s preferences.
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Downloading and using a digital membership card is easy:
1. Members receive a link via email or SMS.
2. They tap the link, which opens their personalized digital card.
3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.
Once saved, members can easily show their card for benefits, event access, or discounts.
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Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.
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Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.
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No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your membership team for a new link.
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Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.
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Yes! You can add dynamic content to your digital cards, such as:
• Event Reminders: Notify members of upcoming exhibitions or exclusive events.
• Special Offers: Offer discounts or perks to members and update them in real-time.
• Renewal Notices: Automatically remind members when it’s time to renew their membership.
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Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.
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Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
