Cuseum for Veevart Users
Elevate Your All-in-One Salesforce Platform with Mobile Wallet Digital Memberships
If your organization utilizes Veevart to run your daily operations, your back-of-house workflow is anchored by one of the most flexible and robust All-in-One Platforms in the cultural sector. Because Veevart is built directly on top of Salesforce, it provides your team with an enterprise-grade, single integrated package that unifies ticketing, point-of-sale (POS), retail, and advanced Fundraising & Development tracking under a single source of truth.
Cuseum serves as the ultimate mobile-first extension to your Salesforce-powered ecosystem. We act as a high-performance system of engagement that lays cleanly over your Veevart system of record. Instead of forcing staff to deal with manual list extraction or clunky fulfillment backlogs, Cuseum reads your unified member records to automatically generate secure Digital Membership Cards delivered straight to Apple Wallet and Google Wallet. This lets your team modernize donor touchpoints, streamline front-desk arrivals, and enhance stewardship without disrupting the daily Salesforce workflows your staff relies on.
Workflow Harmony: Expanding Your All-in-One Infrastructure
A "Customer Stack" alignment means respecting that your central database is the foundation of your success. Cuseum doesn't conflict with your custom layouts or disrupt your reporting pipelines; we integrate into your existing setup to amplify front-of-house convenience.
Automated Sync with Unified Records: Veevart tracks the entire constituent lifecycle—from shop purchases and ticket reservations to philanthropic gifts—within a single database. Cuseum maps to your active membership criteria, instantly triggering a secure digital credential delivery the moment an entry is created, upgraded, or renewed in Veevart.
Seamless Front Desk & POS Validation: Veevart’s elegant POS and mobile front-desk applications are engineered for rapid visitor check-ins and smooth gift shop transactions. Cuseum’s digital wallet passes display scannable barcodes that map directly back to your existing scanning hardware, allowing admissions staff to validate status and apply member discounts with a single tap.
Capitalize on the Giving Momentum: Veevart specializes in creating natural giving moments by integrating donor options across your online checkout, event sign-ups, and class registrations. Cuseum captures this donor excitement right away—delivering immediate digital credentials or custom event passes to their smartphones the instant their transaction journal settles.
Dynamic "Back of Card" Messaging: Align your mobile messaging with Veevart’s robust event schedules and exhibition logs. Update reciprocal admission networks, seasonal museum hours, or special donor recognition text dynamically on the reverse side of the digital wallet pass.
The Strategic ROI for Fundraising & Development Teams
Eliminate Administrative Backlogs
Manually processing, printing, and mailing out physical plastic credentials creates a severe operational bottleneck, especially during high-volume end-of-year fundraising campaigns. Shifting your Veevart membership fulfillment over to Cuseum allows your staff to clear backlogs in minutes rather than days, freeing your development officers to focus on major donor cultivation and mission-driven programming.
A True 360-Degree View of Supporter Activity
Veevart’s ultimate strength is its ability to tie every visitor interaction back to their core profile. By utilizing Cuseum's "insight-driven" mobile engagement data, your development team gains a deeper understanding of real-world behavior. Track digital card downloads, card retention rates, and push notification interactions to build highly segmented lists for your next multi-channel fundraising appeal.
Sustainable, Eco-Friendly Operational Growth
Ditch the rising material overhead, plastic manufacturing waste, and postage fees associated with traditional legacy tools. Digital wallet cards provide an eco-conscious solution that resonates with a modern audience, opening an instant, direct communication channel that updates on-demand whenever a member's tier, benefits, or expiration dates change.
Enterprise-Grade Trust, Security & Compliance
Cloud Infrastructure Reliability: Cuseum is a cloud service hosted entirely on secure AWS infrastructure featuring premier ISO 27001 and SOC certifications to guarantee near-100% availability for your front gate.
Strict Privacy Protocols: Every data transaction is fully encrypted in transit (via SSL/TLS 1.2+) and at rest, maintaining rigid compliance with international data protective standards like GDPR and CCPA.
Our Data Mandate: We value security as an internal banner metric for software performance. Cuseum operates under a non-negotiable directive: we never sell, share, or lease your organizational or constituent data.
🚀 A Richer Ecosystem of Add-Ons
Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.
Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.
SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.
Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.
Large and small organizations trust Cuseum
“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”
- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver
Ready to Transform Your Museum Membership Program?
FAQS
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Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.
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Digital membership cards are delivered instantly through multiple distribution channels:
• Email: Members receive an email with a link to download the card directly to their phone.
• SMS/Text: A text message with a direct link to their digital card.
• Member Portal: Cards can be accessed and downloaded from a member login page if applicable.
You can customize the delivery method based on your organization’s preferences.
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Downloading and using a digital membership card is easy:
1. Members receive a link via email or SMS.
2. They tap the link, which opens their personalized digital card.
3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.
Once saved, members can easily show their card for benefits, event access, or discounts.
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Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.
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Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.
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No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your membership team for a new link.
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Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.
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Yes! You can add dynamic content to your digital cards, such as:
• Event Reminders: Notify members of upcoming exhibitions or exclusive events.
• Special Offers: Offer discounts or perks to members and update them in real-time.
• Renewal Notices: Automatically remind members when it’s time to renew their membership.
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Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.
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Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
