PastPerfect Museum Software Integration & Mobile Stack | Cuseum
Transform Your Collections Management and Artifact Records into Fluid Mobile Experiences
If your organization utilizes PastPerfect—accessible via museumsoftware.com—your back-of-house operational workflow is anchored by an absolute industry standard. As the premier platform hosted by Museum Software, it is trusted by over 12,000 museums, historical societies, and archives globally to manage their complete historical repositories. Your registration, curatorial, and development teams spend thousands of hours logging details across the four foundational databases—Objects, Photos, Archives, and Library—while coordinating temporary custody, incoming loans, accession strings, and donor pledges.
Cuseum serves as the ultimate, non-disruptive front-of-house mobile extension to your PastPerfect stack. We provide an interactive system of engagement that lays directly over your existing system of record. Instead of leaving your meticulously cataloged object files and multimedia records isolated inside your local desktop terminals or your web dashboards, Cuseum creates a dynamic connection to the visitor's phone.
We transform your archival records into location-aware storytelling pathways, augmented reality (AR) educational trails, and mobile wallet membership credentials that actively bridge the gap between your back-office collection care and live public engagement.
Workflow Harmony: Animating Your Collections Without Database Disruption
A "Customer Stack" approach acknowledges that your cataloging structure is permanent and sacred. Cuseum never alters your inventory numbers, accession strings, or metadata workflows. Your staff continues to run PastPerfect Version 5.0 or the Web Edition as their daily source of truth for collection reporting, while Cuseum reads that structural data to power front-of-house visitor journeys.
Eliminate Redundant Data Entry: Your descriptions, creator bios, condition summaries, and Lexicon classifications are already perfectly logged within the platform. Cuseum safely ingests your database views or structured exports, removing the administrative burden of duplicating content across separate mobile tools.
Bring the Multimedia Upgrade to the Gallery Floor: While the multimedia features on the platform beautifully link archival photos, audio recordings, video reels, and descriptive PDFs directly to individual artifact records for internal lookup, Cuseum turns those assets into real-time visitor discoveries. Guests simply scan a QR code or tap an NFC point adjacent to a showcase to instantly stream audio narratives or review high-resolution historical images pulled from your media attachments.
Optimize PastPerfect Online for In-Person Discovery: While the online portal allows you to publish a searchable digital database on the web to expand your remote internet audience, Cuseum optimizes the physical, on-site step of the live gallery visit. We take those highlighted collection records and translate them into spatial wayfinding maps, interactive prompts, and location-aware triggers.
Unify Contacts and Identity Layer Validation: The platform uniquely combines collection archiving with a comprehensive Contacts database to track memberships, financial gifts, and volunteer milestones. Cuseum activates this contact data on the front lines. When a member uses their smartphone to display their Cuseum digital membership card, your admissions desk can instantly verify their tier and unlock exclusive, member-only storytelling modules or curator commentary right on their screens.
The Strategic ROI for Museum Operations & Technology Teams
Scalable Digital Curation & Zero Printing Waste
Traditional printed handouts, exhibition brochures, and directional pamphlets are fragile legacy tools that quickly become outdated. If an artifact is rotated out for conservation or its historical provenance data is edited, Cuseum allows your team to change the public-facing mobile text in minutes, instantly bypassing printing delays and thousands in operational material overhead.
Insight-Driven Visitor Analytics
While the inventory tools are heavily engineered to track storage configurations, global location changes, and condition dates for security and compliance, Cuseum fills the front-of-house gap by gathering public engagement metrics. See which thematic paths hold visitors' attention the longest, map traffic patterns across galleries, and measure which stories drive the highest level of community interaction.
Frictionless, Native Web-App Architecture
Stop struggling with the low adoption rates of mandatory app downloads or the logistical burden of renting out physical audio hardware. Cuseum provides web-app based software that runs beautifully inside native mobile browsers, ensuring zero signal interference, flawless execution across iOS and Android devices, and instant multi-lingual access.
The Strategic ROI for Museum Technology & Operations Teams
Scalable Updates & Zero Printing Overhead
Relying on traditional physical brochures or static signs to reflect temporary structural adjustments is an expensive, labor-intensive burden. If an object is moved for active conservation or an artifact's provenance information is updated inside MuseumPlus, Cuseum allows you to adjust the corresponding mobile visitor content in minutes—permanently eliminating paper waste and layout reprinting costs.
Insight-Driven Visitor Analytics
While MuseumPlus is exceptionally robust at auditing location history, values, and transaction records, Cuseum completes the picture by gathering public-facing engagement metrics. Learn exactly which specific artifacts or themed galleries hold visitor attention the longest, map traffic flow patterns, and track which narratives drive the highest level of audience interaction.
Frictionless, App-Free Infrastructure
Avoid the operational headaches of purchasing and sanitizing proprietary audio hardware or trying to force visitors to download bulky applications. Cuseum delivers your mobile storytelling and digital paths natively through standard web browsers, ensuring reliable, instant access across iOS, Android, and all modern smartphone configurations with zero cellular signal interference.
Enterprise Security & Data Protection Infrastructure
Cloud Infrastructure Trust: Cuseum is a cloud service deployed on secure AWS architecture featuring the highest level of global certifications, including ISO 27001 and SOC.
Advanced Encryption and Privacy Control: Data transactions are fully protected both in transit (via SSL/TLS 1.2+) and at rest, maintaining rigid compliance with international regulatory frameworks like GDPR and CCPA.
Data Security Guarantee: We value privacy as an internal banner metric for software success. Cuseum operates under a non-negotiable policy: we do not sell, share, or lease your organizational or constituent data.
🚀 A Richer Ecosystem of Add-Ons
Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.
Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.
SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.
Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.
Large and small organizations trust Cuseum
“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”
- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver
Ready to Transform Your Museum Membership Program?
FAQS
-
Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.
-
Digital membership cards are delivered instantly through multiple distribution channels:
• Email: Members receive an email with a link to download the card directly to their phone.
• SMS/Text: A text message with a direct link to their digital card.
• Member Portal: Cards can be accessed and downloaded from a member login page if applicable.
You can customize the delivery method based on your organization’s preferences.
-
Downloading and using a digital membership card is easy:
1. Members receive a link via email or SMS.
2. They tap the link, which opens their personalized digital card.
3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.
Once saved, members can easily show their card for benefits, event access, or discounts.
-
Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.
-
Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.
-
No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your membership team for a new link.
-
Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.
-
Yes! You can add dynamic content to your digital cards, such as:
• Event Reminders: Notify members of upcoming exhibitions or exclusive events.
• Special Offers: Offer discounts or perks to members and update them in real-time.
• Renewal Notices: Automatically remind members when it’s time to renew their membership.
-
Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.
-
Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
