Cuseum for Gallery Systems & TMS Users
Transform Your Collections Management and DAM Records into High-Impact Mobile Engagement
If your institution relies on the Gallery Systems suite—including TMS Collections and TMS Media Studio—your back-of-house operations are anchored by the world’s leading relational databases for collections care, archiving, and Digital Asset Management (DAMS).
Curators, registrars, and media managers spend thousands of hours cataloging object details, cross-referencing constituents, managing exhibition logistics, and securing media copyrights within a single, robust database.
Cuseum seamlessly harmonizes with your Gallery Systems environment. We act as a powerful mobile system of engagement that sits on top of your existing system of record. Instead of leaving your meticulous collection records and high-resolution media trapped behind administrative office walls, Cuseum bridges the gap to the front-of-house—turning your curated data into location-aware, interactive mobile experiences, digital storytelling paths, and member-only exclusive content delivered directly to the smartphones your visitors already carry.
Workflow Harmony: Bridging the Archival Gap without Disruption
A "Customer Stack" page means understanding that your central database is sacred. Cuseum does not replace or disrupt your internal workflows; we extend them into the hands of your audience. Your team continues to use TMS Collections and Media Studio as their daily source of truth, while Cuseum extracts and animates that data for public discovery.
Eliminate Duplicate Data Entry: Your metadata, image packages, and catalog details already exist in your TMS database. Cuseum integrates smoothly with your tech stack, pulling object identifiers, descriptions, and media assets securely so your staff never has to duplicate tasks.
Bring TMS Media Studio to the Gallery Floor: While Media Studio expertly governs back-end copyright clearance and download permissions, Cuseum acts as the delivery channel. Visitors scan a QR code or tap an NFC tag next to an artwork to instantly unlock video interviews, archival photos, or multi-lingual audio paths pulled from your media library.
Complementing eMuseum Web Publishing: If you use eMuseum to share your collections on your website, intranet, or stationary desktop kiosks, Cuseum serves as the mobile-first companion optimization for the live, on-site physical journey—providing spatial wayfinding, interactive prompts, and location-aware triggers.
Unlock Member-Only Content Modules: Tie your digital credentials into your collections software. When a member scans their Cuseum digital membership card, the platform can automatically verify their status and unlock exclusive curatorial narratives or deep-dive conservation notes right on their screen.
The Strategic ROI for Collections & Tech Teams
Scalable and Instant Updates
Traditional exhibition brochures and static signs are "fragile legacy tools" that cannot adapt to layout modifications or newly discovered provenance details without expensive reprinting cycles. With Cuseum, content adjustments take minutes, allowing your curatorial updates to populate instantly on visitors' phones.
Actionable Visitor Analytics
While Gallery Systems tracks the physical movement and insurance value of an item, Cuseum delivers "insight-driven" behavioral data. Discover exactly which objects, tours, and stories spark the most public engagement, how long visitors spend in specific galleries, and which narrative pathways drive the deepest emotional connection.
Frictionless, Hardware-Free Infrastructure
Say goodbye to maintaining or renting outdated physical audio devices. Cuseum delivers a modern, web-app based architecture that runs effortlessly on native mobile browsers—requiring zero app downloads, avoiding signal interference, and operating reliably across all smartphone devices.
Enterprise-Grade Trust & Compliance
Cloud-First Infrastructure: Cuseum is a cloud service hosted entirely on secure AWS infrastructure featuring top-tier ISO 27001 and SOC certifications.
Strict Privacy Protocols: Data transfers are encrypted both in transit (SSL/TLS 1.2+) and at rest. We fully adhere to global privacy frameworks like GDPR and CCPA.
Our Data Mandate: Cuseum treats data privacy as an internal banner metric for success. We do not share, sell, or lease your institutional or constituent data.
🚀 A Richer Ecosystem of Add-Ons
Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.
Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.
SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.
Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.
Large and small organizations trust Cuseum
“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”
- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver
Ready to Transform Your Museum Membership Program?
FAQS
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Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.
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Digital membership cards are delivered instantly through multiple distribution channels:
• Email: Members receive an email with a link to download the card directly to their phone.
• SMS/Text: A text message with a direct link to their digital card.
• Member Portal: Cards can be accessed and downloaded from a member login page if applicable.
You can customize the delivery method based on your organization’s preferences.
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Downloading and using a digital membership card is easy:
1. Members receive a link via email or SMS.
2. They tap the link, which opens their personalized digital card.
3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.
Once saved, members can easily show their card for benefits, event access, or discounts.
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Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.
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Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.
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No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your membership team for a new link.
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Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.
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Yes! You can add dynamic content to your digital cards, such as:
• Event Reminders: Notify members of upcoming exhibitions or exclusive events.
• Special Offers: Offer discounts or perks to members and update them in real-time.
• Renewal Notices: Automatically remind members when it’s time to renew their membership.
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Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.
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Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
