Welcome to the future of museum engagement with Cuseum's mobile app, revolutionizing the way visitors experience cultural institutions in the digital age. Our innovative platform empowers museums to provide an enhanced educational journey, while offering increased engagement and accessibility for all. Say goodbye to outdated audio guides and hello to a world of personalized, multilingual content tailored for both the tech-savvy and the technologically hesitant. With real-time updates and sustainable technology, Cuseum ensures your institution remains a dynamic and inclusive environment.
Join us as we explore how Cuseum's mobile engagement solution is transforming the way visitors and institutions interact, unlocking the full potential of the digital world in the palm of your hand.
Effortlessly manage content
Conveniently edit and manage all your app content using the Cuseum dashboard, enabling real-time updates in mere seconds!
Designed for non-technical users, Cuseum's straightforward CMS and professional live training sessions empower your staff to seamlessly deliver engaging and up-to-date content to visitors.
Encourage Return Visits with Frequent Content Updates: Whether making a minor tweak or introducing a whole new experience, the user-friendly interface enables you and your staff to craft experiences that effectively communicate your message and satisfy your visitors' information needs.
User-Friendly Interface: No technical expertise is required to navigate this intuitive Content Management System. Simply drag, drop, and adjust elements to create a captivating experience for your visitors.
Live Training and Support: During an interactive, hands-on training session, we'll guide your staff through the CMS's functionalities. Remember, we're always here to help!
Curate Tours for Every visitor
Hancock Shaker Village brings the Shaker story to life with engaging and accessible mobile tours!
Experience personalized, in-app curated tours with Cuseum's mobile engagement app, and replace outdated audio guides with the convenience of a smartphone. Transform your visitors' experience by providing them with a tailored, engaging journey through your museum.
Enable visitors to maximize their visit and connect more deeply with the subject matter by offering a high-quality, curated tour.
Immersive Tour Mode: Designed with users in mind, our apps make it easy for visitors to navigate your space, participate in a curated tour, and delve further into the subject matter.
Expanded Interpretation Options: Break free from limited wall space constraints and use this digital guide to provide extensive interpretations. Share everything you want and let visitors explore the subject matter without hindering their visual experience.
24/7 Access to Your Best Guide: Imagine replicating your top tour guide, available 24/7, speaking every language, and featuring videos, audio clips, text, and photos, all optimized for an exceptional mobile experience.
Renowned organizations like the Yale University Art Gallery and White House Historical Association have already adopted digital tours in their mobile apps, enabling audiences to embark on curated tours from the comfort of their homes. Users can navigate through your digital space while listening to expert curators or guides discuss objects, artworks, and points of interest in depth, fostering an engaging learning opportunity. These tours can be offered in multiple languages and include videos, audio content, text information, and photos, facilitating a profound connection with your collection.
Digital tours also offer a platform for various voices within your organization, such as curators, educators, artists, and students. Institutions like the Yale Center for British Art and North Carolina Museum of Art continue to provide tours featuring diverse perspectives from their organization. Meanwhile, the Kemper Museum of Contemporary Art offers app users a chance to explore their outdoor sculpture tour.
boost engagement with WAY-FINDING
Navigating unfamiliar locations can be daunting for visitors, and traditional paper maps can be costly to produce and maintain. Cuseum's wayfinding features assist visitors in familiarizing themselves with their surroundings and spotlighting points of interest along the way.
Interactive Maps: Alleviate visitor stress in large indoor or outdoor spaces by providing easy access to the locations of exhibitions, restrooms, and exits.
GPS-Enabled: For outdoor experiences, visitors will appreciate the convenience of GPS, interactive maps, and "blue dot" functionality, which show their current location and nearby points of interest.
Step-by-Step Directions: The platform simplifies the creation of step-by-step directions, guiding visitors from point A to point B with special directional notifications during tours.
Cuseum's mobile engagement app ensures smooth navigation, whether indoors or outdoors, enhancing the visitor experience with interactive maps and step-by-step directions. Make their experience as enjoyable and hassle-free as possible.
enhance ACCESSIBILITY
The Georgia Museum of Art teamed up with Cuseum to launch an accessible and engagement-boosting audio guide
Inclusion and accessibility are vital topics in the cultural sector today. Ensure you address your visitors' diverse needs with Cuseum's technology, empowering those with low or no vision, hearing difficulties, physical limitations, or language barriers.
Screen Reader Compatibility: Assist visitors with low or no vision by supporting their device's screen reader. Our apps work with most device accessibility options for visitors with hearing or vision impairments.
Descriptive Audio & Closed Captioning: Offer descriptive audio or closed-captioned video to guarantee that all visitors can appreciate your content.
Multilingual Support: Cater to the language preferences and requirements of visitors from various backgrounds, making them feel empowered and valued.
Cuseum's mobile engagement app enables you to connect with visitors worldwide, translate content into multiple languages, and provide experiences tailored to each visitor's unique needs.
The Georgia Museum of Art has developed an audio guide for the exhibition "Southbound: Photographs of and about the New South." The guide, created using Cuseum's mobile engagement platform, connects historical events with emotional aspects and elements, enabling visitors to interact with the context and relate to each artist's story. With 12 narrated stops, Guests can trace the evolution of artists' messages or hear them discuss their inspirations in their own words, offering a deeper understanding of the narratives behind the photographs. The app creates an immersive experience within the work of diverse artists and enhances accessibility for visitors, further enriching their
dive into data with the Analytics dashboard
Data has become increasingly crucial for membership organizations such as museums, cultural institutions, nonprofits, and associations. Many have adopted cloud-based technology and Customer Relationship Management databases (CRMs) to collect and analyze data about their members, donors, and supporters. Organizations are working towards making data-driven decisions, developing goal-oriented key performance indicators (KPIs), and focusing on actionable metrics.
Although progress is being made, most organizations recognize they have a long way to go. Over 89% of membership professionals polled in a 2022 Cuseum report agreed that they want to use more data/analytics in their membership processes. Cuseum's Digital Membership Analytics Dashboard is an easy way to accelerate the transition to a more efficient membership program, providing insights into card adoption rates, membership levels, and communication effectiveness.
Transitioning to a digital membership program can be a gradual process, but consumer interest in mobile wallets and contactless technology has surged since the COVID-19 pandemic. Cuseum's Analytics Dashboard helps organizations track progress, identify effective strategies, and target specific membership levels for promoting digital membership card adoption.
Using the Analytics Dashboard, organizations can make more data-driven decisions about their digital membership programs, focusing on targeted campaigns, specific membership levels, and providing resources to increase adoption rates. Now is the time to start tracking and optimizing your digital membership strategy.
Pro-tip → Cuseum's new Zapier support offers seamless integration with hundreds of CRMs, enabling supercharged data analytics, effortless automation, and streamlined processes. Click here to learn more!
upgrade the visitor experience with ar
Pérez Art Museum Miami has stayed on the cutting edge of visitor engagement with its augmented reality experiences
Augmented Reality (AR) allows for the seamless integration of digital objects and information with the real world, providing unique experiences for visitors.
We introduced our Augmented Reality feature to help museums and cultural institutions enhance visitor experiences through immersive storytelling. The AR feature easily integrates with existing Cuseum apps, allowing institutions to incorporate immersive and interactive digital content without requiring additional hardware. As a cost-effective solution, Cuseum's AR feature can spark the imagination of visitors, driving engagement and enriching educational opportunities.
Augmented Reality allows institutions to layer digital information, images, and interactive elements onto the physical world, offering an innovative and engaging way for visitors to explore exhibitions. By leveraging AR technology, museums can breathe new life into their collections, create more accessible experiences for diverse audiences, and offer unique, personalized experiences for each visitor.
Cuseum's AR feature is designed to be user-friendly and simple to integrate, enabling institutions to quickly implement and benefit from the technology. With the potential to transform how visitors explore and interact with exhibitions, Cuseum's AR feature offers an exciting opportunity for museums and cultural institutions to stay ahead of the curve in the rapidly evolving world of digital engagement.
Elevate visitor experiences by introducing a new visual layer and dynamic interactions using augmented reality, supported by Cuseum's mobile engagement app!
stay connected with location-based messaging
Enhance revenue and return on investment with location-based messaging! With beacons (also referred to as iBeacon), you can trigger notifications that appear on the visitor's phone as they wander around your venue. Your visitors will appreciate the convenience as it's like having their own "digital" docent in the palm of their hand. Here are a few examples of key benefits this feature offers:
Tour highlights: simplify access to your museum's key attractions by displaying special notifications on visitors' phones as they approach popular points of interest.
Wayfinding: Help visitors navigate confidently by providing location-based directions throughout the museum.
Museum Cafe Beacons: Entice visitors with special promotions as they walk by the cafe.
Museum Store Beacons: Offer discounts on sale items when visitors enter the store.
Museum Membership Beacons: Invite visitors to become members as they pass through the exit.
Location-based messaging elevates the visitor experience by delivering timely and relevant content on demand!
Maximize donations
According to data from Blackbaud, 28% of online donations were made via mobile devices in 2021 - suggesting that, in today’s world, unlocking mobile revenue streams is more important than ever. Cuseum's mobile apps feature an easy donation prompt for users. To increase memberships and donations, provide visitors with a seamless process. Remind visitors of the benefits of becoming a museum member or donor, or prompt them to make a donation before leaving using the in-app "donate now" feature.
Your Cuseum-powered app will assist you in creating donation opportunities for your visitors, earning their support, and offering a hassle-free method for them to contribute to their favorite organization.
Slow, confusing, and data-heavy transactions can cause revenue loss – 32% of users abandon the process if it's confusing, and just a 2-second delay may result in an 87% abandonment rate!
Cuseum's native membership tool is instant and efficient, requiring minimal information from users: with just a swipe of their finger, your supporters will be amazed at how swiftly they can contribute to their favorite institution!
By keeping the process simple and using beacons to send context-based messages at strategic moments, you can increase transaction intent up to 20 times. Combining technology with philanthropy can lead to remarkable outcomes!
Mobile apps can be a powerful tool for delivering content, offering virtual tours, and much more. Yet the state of digital tools in the cultural sector can be painful, frustrating, and unsustainable. Building your own app costs an arm and a leg and can tie up resources, and existing tools are behind the curve.
Cuseum’s mobile app platform has proved to be a cutting-edge, user-friendly, versatile tool, supporting innovative digital programming, driving engagement, and bolstering the visitor experience, on-site and off. With Cuseum’s innovative digital solutions, you can meet public demand for cutting-edge technologies, create an engaging and enriching visitor experience, and future-proof your institution, all at the same time.
