At AZA 2025, Cuseum shared insights on how data-driven strategy and smarter digital tools are redefining membership engagement for zoos and aquariums. Our session, Strengthening Membership Engagement through Digital Strategy, emphasized using analytics, automation, and intentional design to improve member retention and streamline communication.

Part 2 of our series on human-centric AI for cultural institutions focuses on practical implementation. The article presents six core principles that help museums use AI to enhance operations while keeping people, not algorithms, at the center of decision-making.

Half Eaten Cookie Hospitality has launched digital memberships with Cuseum, creating a more intentional and engaging experience for their supporters and diners.

AI for cultural institutions is moving beyond experiments and into daily practice. Museums are piloting tools that catalog fragile artifacts, analyze visitor movement, and expand accessibility through multilingual guides, all while keeping human values at the center. This first part of our three-article series explores the state of AI in 2025, the ethical questions shaping adoption, and why a human-centric approach is key to ensuring technology supports rather than overshadows cultural missions.

Lyme Art Association introduces digital memberships through Cuseum, blending over 100 years of tradition with the ease of mobile access and smarter communication.

In the final part of our three-part series on communication for cultural institutions, we show how segmenting your email list can dramatically improve audience engagement and loyalty—without adding extra work for your team.

THI joins other mission-driven nonprofits in offering digital memberships through Cuseum, helping supporters stay connected and informed via mobile.

Cuseum has once again earned a place on the Inc. 5000 list, ranking among America’s fastest-growing private companies for 2025. This marks our second time receiving this recognition, a milestone made possible by the dedication of our team and the trust of the cultural institutions, nonprofits, and mission-driven organizations we serve.

What does good UX for cultural institutions actually look like in 2025? This article breaks it down: how design choices on your website, member portal, or mobile tools shape visitor behavior, impact revenue, and influence engagement. From ticket flows that don’t frustrate to mobile layouts that actually work, this is a hands-on look at what audiences expect.

USC Associates now offers Cuseum’s digital membership cards, allowing its members to access benefits through their phones while helping the university modernize and optimize its operations.

At CAMMP 2025, Cuseum joined alumni professionals from across the country to exchange ideas on the future of membership and engagement. From mobile-first strategies to automation and streamlined benefit delivery, the conference made one thing clear—alumni teams are ready to modernize how they connect.

Imagine if your museum’s numbers told the real story of your impact. This guide reveals how focusing on the right digital metrics. Think meaningful engagement, strong conversion rates, and time spent exploring, can help cultural institutions thrive in 2025. Learn practical strategies to turn data into action, drive more visits, and grow your loyal audience. Ready to make your stats work for you? Let’s get started.

In the AI-focused July/August 2025 issue of Museum magazine, Cuseum CEO Brendan Ciecko’s article, “The Future Is Already Here,” explores how artificial intelligence is already reshaping museums. Brendan highlights breakthroughs in engagement and collections, and invites institutions to embrace the opportunities AI brings to the field.

Part three of our museum-app series shows how 2025 visitor-first tools: AI personalization, AR layers, automatic ticket sales, and sustainable design— can turn any phone into a cultural compass. Be sure to check our previous two articles on the matter!

Cuseum’s Tiago D’Auria attended AMMC 2025 in Cleveland, where membership professionals gathered to explore innovation, engagement, and sustainable growth. From data-rich keynotes to bold new strategies, here are the top takeaways from this year’s Museum Membership Conference.

Catalina Island Conservancy adopts Digital Memberships through Cuseum, giving their members faster, paperless access to benefits, right from their phones.

In Part 2 of our series on museum apps, we spotlight two standout examples—The National Museum of the U.S. Air Force and the Poe Museum—and what makes their apps effective. From storytelling to wayfinding, these case studies offer practical lessons for any institution looking to build a better mobile experience.

The New England Aquarium adopts Digital Membership and a Member Portal with Cuseum, offering mobile access to perks, tickets, and updates for a faster, greener experience.

Mobile apps for museums are becoming essential tools for education, navigation, and storytelling. In this first installment of our three-part series, we explore how institutions are using apps to make visits more engaging, efficient, and inclusive. Whether you're launching your first app or rethinking an old one, this guide will help you understand what works, what doesn't, and how to unlock your app’s full potential.

Cuseum’s CEO, Brendan Ciecko, sat down with INTIX to discuss how paperless and mobile-first technologies are shaping the next era of visitor experience in museums and cultural attractions. Drawing from his talks at INTIX 2025, Ciecko shared how digital tools are helping institutions deepen engagement and build smarter, more human centered experiences.

First impressions matter, and for museums, cultural institutions, and nonprofits, a well crafted welcome email series is key to building strong, lasting member relationships. From immediate thank yous to community-building messages, discover how a thoughtful, automated welcome sequence can drive early engagement, highlight key benefits, and encourage long-term loyalty.

MoA+L launches Digital Membership with Cuseum, aligning its membership experience with the museum’s tech-forward mission and mobile-first design.

Capitol Park Museum now offers Digital Memberships through Cuseum, giving members an easier way to stay connected, skip the mailing delays, and engage with Louisiana’s stories.

Museums are going green, and not just in theory. This article explores sustainable practices for museums that go beyond buzzwords. Think composting exhibition waste, cleaning artifacts with biodegradable agents, and swapping paper tickets for digital passes. From public programs to behind-the-scenes operations, discover how cultural institutions are cutting waste, saving energy, and reimagining sustainability for the 21st century.

Communication can make or break your membership program. Whether you’re sending event invites, onboarding emails, or renewal nudges, how you communicate matters just as much as what you say. This guide offers 10 actionable tips to build a membership communication plan that actually connects—shorter emails, smarter segmentation, and just the right amount of automation.

Cuseum’s Member Lifecycle Engagement Solution automates member communication and retention. Use email, SMS, and mobile wallet notifications to send personalized messages and track engagement. Learn more today!