Thank you for your interest in Cuseum. Whether you have a question, need support, or want to report an issue, we’re here to help. Discover the different methods available to contact us:

Do you have a question or just want to learn more about Cuseum? Reach out to our general inbox and we’ll be happy to assist.

If you’re a current customer and need help, contact our dedicated support team for technical or account-related issues.

For media inquiries, interview requests, or press information, please contact our communications team.

For media inquiries, interview requests, or press information, please contact our communications team.

Call Us

  • General Inquiries: +1-617-356-8200

  • Sales: +1-617-356-8200, ext. #1

  • Support: +1-617-356-8200, ext. #2 

Customer Support

If you’re a Cuseum customer, you can access support in the following ways:

  • Live Chat: Use the "Help" button on your Cuseum back-end dashboard to chat with our team during business hours.

  • Submit a Ticket: For technical issues, submit a request ticket through our support portal, and we’ll get back to you as soon as possible.

Products & Services

Interested in learning more about Cuseum’s products or requesting a demo?

  • Request a Demo: Click here to schedule a personalized demo with our team.

  • Live Chat: During business hours, use the chat button on the bottom right of our website to get quick answers from our team.

Mailing Address

Cuseum, Inc.
68 Harrison Ave, Suite 605, PMB 38532
Boston, MA, 02111-1929

Reporting Security Issues

If you notice any suspicious activity or potential vulnerabilities related to our platform, we encourage you to report them immediately.

  • Report a Security Issue: security@cuseum.com
    Our security team will investigate and respond to your concerns as quickly as possible.

We take every report seriously and are committed to ensuring the safety and security of your data.

For further assistance, please do not hesitate to contact us! 

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