The Rosenbach Museum & Library has introduced Digital Membership Cards through a new partnership with Cuseum, bringing a modern, mobile-first experience to its vibrant community of readers, supporters, and cultural enthusiasts.
This rollout enhances how members access benefits, verify their status, and stay connected to one of Philadelphia’s most treasured literary institutions. With this launch, The Rosenbach joins a growing group of museums, libraries, gardens, and universities that have adopted Cuseum’s Digital Membership solution to strengthen engagement and streamline operations.
Honoring a Literary Legacy While Embracing Innovation
Founded in 1954, The Rosenbach Museum & Library is internationally recognized for its extraordinary collection of rare books, manuscripts, and fine and decorative arts. From the manuscript of James Joyce’s Ulysses to the only surviving copy of Benjamin Franklin’s first Poor Richard Almanack, The Rosenbach preserves objects that have shaped literary and cultural history.
Affiliated with the Free Library of Philadelphia Foundation since 2013, The Rosenbach continues to expand its collection and deliver inclusive programming that fosters inquiry, dialogue, and creativity.
By integrating digital membership cards into its membership program, The Rosenbach reinforces its commitment to accessibility, community engagement, and thoughtful innovation. The transition reflects both the institution’s forward-looking mindset and its dedication to delivering meaningful experiences for supporters.
A Seamless Way to Access Membership Benefits
With Cuseum’s Digital Membership solution, Rosenbach members can now download personalized membership credentials directly to their smartphones.
Digital cards stored in Apple Wallet or Google Wallet allow members to verify their status instantly during visits, events, and programs. Whether attending a reading course, participating in a literary event, or enjoying member-exclusive benefits, supporters now carry their credentials with them at all times.
Digital cards automatically update when membership status changes. Renewal reminders are delivered directly to members’ devices, ensuring continued access without delays. The result is a streamlined fulfillment process that reduces printing and mailing while providing accurate, real-time access to benefits.
Strengthening Member Engagement and Operational Efficiency
The transition to Digital Membership supports both member convenience and institutional efficiency.
Physical cards can be misplaced, damaged, or delayed in the mail. Digital credentials eliminate these barriers while reducing plastic production and administrative workload. Staff time previously dedicated to manual fulfillment can now be redirected toward member engagement, programming, and stewardship.
For members, the change reflects everyday digital habits. Accessing benefits via smartphone aligns with modern expectations for simplicity and immediate access. This approach creates a smoother pathway to participation in exhibitions, guided tours, research opportunities, and special events.
Why This Matters for The Rosenbach Community
The Rosenbach’s mission centers on fostering community through the art of the written word. Digital Membership enhances that mission by making engagement more accessible and convenient.
Members play a vital role in sustaining exhibitions, research initiatives, public programming, and collection growth. Providing a seamless digital experience reinforces the value of membership while strengthening long-term relationships.
As The Rosenbach continues to welcome audiences to its historic Delancey Place townhouse and the Maurice Sendak Building, Digital Membership ensures that supporters can engage effortlessly both onsite and beyond.
Explore What’s Next
Digital Membership Cards are now available to eligible members of The Rosenbach Museum & Library. Members who have not yet received their digital credentials are encouraged to contact the Rosenbach team for assistance.
For cultural institutions and libraries seeking to modernize their membership programs, Cuseum offers tools designed to improve retention, streamline fulfillment, and enhance member engagement.