Cuseum logo
Why Cuseum
Case StudiesCustomers
Blog
Request demo

← Back to Blog

5 Ways 5G Could Impact Museums

GuestUser · July 8, 2019

Every day, another major news headline comes out citing the transformative power of 5G. According to the World Economic Forum, “we’re on the verge of a new age of interconnectedness” that will change the world in profound ways. This isn’t just an incremental improvement to existing 4G network technology, it’s an entirely new mobile infrastructure. Now, after years of speculation about the potentials of 5G, it’s finally here.

The expansion of 5G networks promises to revolutionize a range of industries. But, how will it affect museums around the globe? Already, 5G is making its mark on the museum world. Just a few months ago, the Palace in Beijing launched a plan to incorporate 5G tec into its 720,000-square-meter compound. The Forbidden City Museum, one of the most visited museums in the world, is in the vanguard of the 5G revolution, and now serves as a model for the ways museums can harness the increased connectivity of 5G and the “Internet of Things” to unleash their unrealized potential.

In this post, we’ll explore 5 ways the 5G revolution will reshape museums:


Facilitate Frictionless AR & VR Experience

One of the greatest benefits of 5G is its low latency, reliability, and ultra-high speeds. This low latency unlocks new potential applications for augmented and virtual reality in museums. No longer will you be limited by bandwidth or geography. According to Forbes, “A reliable 5G network will help VR and AR applications evolve to the next level. Some even say the future of immersive is reliant on 5G.” With the rapid growth of VR and AR in museums, 5G will enable better, frictionless, and more reliable experiences to be delivered to visitors. It will also enable the most ambitious of projects that would have otherwise been impossible due to large file size and connectivity challenges.


Enable Innovative Ways to Preserve and Store Collections

[caption id="" align="alignnone" width="500"]  Art expert at the Hermitage Museum examining object with the help of a robotic arm, Credit: Ericsson  Art expert at the Hermitage Museum examining object with the help of a robotic arm, Credit: Ericsson [/caption]

The upkeep and preservation of museum collections can be a strenuous job and often requires specialized knowledge. What if the one expert you need for a particular artwork is across the world? 5G can solve that. The State Hermitage Museum in St. Petersburg, Russia, one of the largest art museums in the world, has implemented a 5G trial network with amazing results. 5G offers a high speed and low latency. This means that with the help of a robotic arm, art masters with rare expertise can conduct restoration work with a high degree of accuracy from anywhere in the world.


Connected IoT Framework

According to a survey by Ericksson, “92% of executives from 100 major telecom operators, globally, agree that 5G will pave the way for new emerging technologies.” and one of the major areas of innovation and growth would revolve around the “Internet of Things” (IoT). With 5G comes the possibility of realizing the potential of new and improved type of IoT framework within museums. What exactly does this mean? There a four components of IoT: the “Things” themselves, a network, the Internet, and back-end services. The end goal is to build an interconnected system and 5G enables the most IoT friendly ecosystem to date. Installing IoT infrastructure within museums could involve networked sensors, “smart” lighting and frames, fully contextual digital signage, and new types of experiences layered on top of the new network.


Tap Into More Data-Driven Insights

[caption id="" align="alignnone" width="500"]  Beijing Palace Museum, Credit: Blooloop  Beijing Palace Museum, Credit: Blooloop [/caption]

5G also enables museums to collect new kinds of demographic information. In the past, museums have relied on bare-bones statistics about the annual number of visitors and the annual revenue to evaluate their performance and strategize to attract more visitors. But with IoT-connected cameras and sensors, museums will be able to track visitors’ journeys through the museum, just like Beijing’s Palace Museum has already begun. 

By tapping into the 5G network, museums will be able to collect more nuanced information in real-time about the popularity of specific exhibits, spaces, and objects, in addition to demographic data about its visitors. New research on IoT application in museums illuminates just that: “IoT can be used to gather and analyse visitor generated data, leading to data-driven insights that can fuel novel, adaptive and engaging museum experiences.” This will open up new possibilities for designing exhibitions, launching targeted marketing campaigns, and contextual content based on visitor interests.


Optimize Energy Efficiency

[caption id="" align="alignnone" width="498"]  MFA Art of the Americas Wing  MFA Art of the Americas Wing [/caption]

All around the world, museums are going green. MFA Boston’s Art of the Americas Wing has served as a template for environmental museum design.

The Water + Life Museums were the world’s first LEED Platinum certified museums in the United States, and lots of others have followed suit. The Field Museum and the Barnes Foundation are now also LEED Platinum certified, and the Museum of the American Revolution, the National Museum of African American History and Culture, and the Boston Children’s Museum are just a few of the museums that boast LEED Gold certification. 5G can usher in the era of museum environmentalism by offering new possibilities for energy management. Within a connected communication network, museums will be able to optimize their power consumption and ensure that network attached devices communicate in real-time and use energy efficiently.


We’re on the precipice of the 5G revolution, and museums won’t be left behind. Just as new technologies like artificial intelligence open a world of new potential, 5G offers new possibilities for museums to engage visitors in meaningful ways, so it’s time to start thinking creatively about how to harness the power of increased connectivity.

Further Reading:

  • A night at the museum – with 5G

  • Beijing’s Palace Museum building smart network with 5G, IoT and AI

  • Here’s What a Smart Museum Could Look Like

Categories

  • 5G
  • 5G Revolution
  • #musetech
  • Palace Museum
  • AR
  • VR
  • State Hermitage Museum
  • IoT
  • Data
  • smart museum
  • energy efficiency
  • going green
  • environmentally friendly
  • Field Museum
  • Barnes Foundation
  • Museum of the American Revolution
  • Boston Children's Museum
  • Tips & Trends

About Cuseum

Cuseum is the engagement platform built for museums, cultural attractions, nonprofits, and membership organizations. Hundreds of institutions worldwide rely on Cuseum to deliver digital membership cards, mobile guides, guest passes, loyalty programs, and lifecycle communications that strengthen the relationship between an organization and the people it serves. Our software is designed specifically for the realities of cultural and member-based organizations — flexible enough to support a single regional museum and robust enough to power national associations and multi-site attractions.

What we power

From Apple Wallet and Google Wallet membership cards to mobile visitor experiences, audio tours, multimedia guides, way-finding, digital tickets, guest registration, and barcode scanning at the door — Cuseum unifies the tools that modern cultural organizations need under a single, secure platform. Integrations with leading CRM, ticketing, point-of-sale, fundraising, and marketing systems mean Cuseum fits cleanly into the stack you already use, while reducing manual work for your staff and creating a smoother experience for members and visitors.

Why teams choose us

Cuseum is trusted by art museums, history museums, science centers, aquariums and zoos, botanical gardens, parks, performing arts venues, libraries, alumni associations, professional associations, and nonprofit foundations. Customers consistently see higher membership renewal rates, stronger member acquisition through digital channels, reduced printing and fulfillment costs, and richer engagement metrics — backed by a team of experts in the cultural sector and a roadmap shaped directly by customer feedback. Whether your goal is launching digital memberships, modernizing the on-site visitor experience, or unifying your member lifecycle, Cuseum gives you a measurable head start.

Cuseum logo

The engagement platform powering digital membership, mobile, and lifecycle programs for hundreds of museums, attractions, and nonprofits worldwide.

hello@cuseum.com·+1 (617) 356-8200

Solutions
  • Digital Membership Cards
  • Mobile Engagement
  • SMS / Text Messaging
  • Member Portal
  • Digital Tickets
  • Guest Registration & Scanner
  • Guest Pass Referral
  • Loyalty & Rewards
  • Member Lifecycle
  • Integrations
  • Augmented Reality
Who We Serve
  • Art Museums
  • History Museums
  • Science Centers
  • Performing Arts
  • Aquariums & Zoos
  • Parks & Gardens
  • Libraries
  • Landmarks
  • Higher Education
  • Associations
  • Nonprofits & Foundations
  • Hospitality & Venues
Resources
  • Webinars
  • Case Studies
  • eBooks
  • Membership Academy
  • Examples
  • Press
Company
  • About
  • Blog
  • Careers
  • Contact
  • Trust Center
Newsletter

Join over 40,000 professionals in enjoying the most up-to-date news, resources, and happenings in the cultural space.

Cyber Essentials CertifiedGDPR Ready
TermsPrivacySecurityTrust
© 2026 Cuseum, Inc. · Boston, MA