“For our alumni, the convenience of a digital card is amazing. For us, the cost savings has been great. The additional reporting and engagement has been fantastic. Customer service has been great. We're very happy with the digital membership card product.”
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Get the full case study to see how the UT Alumni Association drives engagement with digital alumni cards.
About this playbook
This playbook is part of an ongoing library of resources Cuseum publishes for museums, cultural attractions, and membership organizations. Each one is built around the questions we hear most often from leaders in the sector — and the strategies, frameworks, and examples come from the day-to-day work of our team and the hundreds of institutions we partner with around the world.
Cuseum is an end-to-end engagement platform built specifically for museums, cultural attractions, and membership organizations. Our products span four core areas, and most customers start with one and expand over time as their digital strategy matures.
Replace plastic cards with mobile-wallet passes that members can save to Apple Wallet and Google Wallet, update in real time, and use for tap-to-scan entry. Reduce printing and shipping costs while giving members a faster, more modern experience.
Branded mobile experiences for tours, exhibits, wayfinding, and self-guided storytelling. Multilingual support, accessibility features, and integrations with ticketing and ecommerce keep visitors engaged from arrival to return visit.
Push notifications, SMS, email, and member portals work together to drive renewals, surface upcoming programs, and re-engage lapsing members. Built-in analytics show what's working so teams can iterate quickly.
Cuseum connects with Tessitura, Altru, Salesforce, Raiser's Edge, ACME, AudienceView, and dozens of other systems so member data, ticketing, and digital experiences stay in sync without manual exports.
Book a personalized walkthrough and discover how leading institutions are modernizing engagement with Cuseum.
