SAVE MONEY AND THE PLANET WITH DIGITAL MEMBERSHIP
“[Cheekwood] modernized its membership program by integrating digital membership cards, saving $50k per year in operating costs and reducing the amount of plastic going into the environment.”
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Download the Cheekwood case study
Get the full case study to see how Cheekwood Estate & Gardens saved money and reduced plastic waste with digital membership.
About this case study
Real results from a Cuseum customer
This case study walks through how a real cultural organization partnered with Cuseum to modernize their membership program, streamline operations, and improve the member experience. You'll see the goals they set, the tools they deployed, the integrations that powered the rollout, and the measurable outcomes — adoption rates, renewals, staff time saved, and member satisfaction — that followed.
How Cuseum helps
Cuseum is an end-to-end engagement platform built specifically for museums, cultural attractions, and membership organizations. Our products span four core areas, and most customers start with one and expand over time as their digital strategy matures.
Digital membership cards
Replace plastic cards with mobile-wallet passes that members can save to Apple Wallet and Google Wallet, update in real time, and use for tap-to-scan entry. Reduce printing and shipping costs while giving members a faster, more modern experience.
Mobile apps and audio guides
Branded mobile experiences for tours, exhibits, wayfinding, and self-guided storytelling. Multilingual support, accessibility features, and integrations with ticketing and ecommerce keep visitors engaged from arrival to return visit.
Member engagement and retention
Push notifications, SMS, email, and member portals work together to drive renewals, surface upcoming programs, and re-engage lapsing members. Built-in analytics show what's working so teams can iterate quickly.
CRM and ticketing integrations
Cuseum connects with Tessitura, Altru, Salesforce, Raiser's Edge, ACME, AudienceView, and dozens of other systems so member data, ticketing, and digital experiences stay in sync without manual exports.
Frequently asked questions
- What types of organizations use Cuseum?
- Art museums, history museums, science centers, children's museums, zoos, aquariums, botanical gardens, performing arts venues, historic sites, alumni associations, and other membership-based cultural organizations of every size.
- How long does implementation take?
- Most digital membership rollouts go live in two to four weeks. Mobile app and integration projects vary based on scope, but Cuseum's team handles design, configuration, QA, and member communications so internal teams stay focused on their core work.
- Where can I learn more?
- Explore our case studies, webinars, and ebooks for examples from organizations like yours, or request a personalized demo and we'll tailor a walkthrough to your goals and systems.
Ready to see Cuseum in action?
Book a personalized walkthrough and discover how leading institutions are modernizing engagement with Cuseum.