Cuseum + Keela Integration via Zapier

Elevate Your Mission with Automated Donor Stewardship and Modern Fundraising

Cuseum’s integration with Keela through Zapier creates a seamless bridge between your CRM and your digital engagement tools. By connecting your Fundraising & Development efforts to the digital wallet, you ensure that every gift and membership milestone is met with a premium, modern response.

This integration allows Keela to remain your "system of record" for donor data while Cuseum acts as your "system of engagement," driving deeper loyalty without adding administrative weight.

Strategic Synergy: Fundraising & CRM

Keela is built specifically for non-profits to unify fundraising and donor communications. By leveraging Zapier, you can orchestrate a "digital-forward" workflow that responds to donor actions in real-time.

  • Instant Fulfillment: When a new donor or member is added to your Keela CRM, Zapier can trigger Cuseum to instantly generate and deliver their Digital Membership Card.

  • Centralized Data Accuracy: Maintain a "centralized contact database" by ensuring that donor profile updates in Keela are reflected across your engagement tools.

  • Frictionless Stewardship: Automate the transition from "first gift" to "ongoing relationship" by providing immediate digital credentials that donors can use at your institution.

  • One-Way Data Integrity: While Keela acts as the primary destination for incoming data, Cuseum provides the outbound engagement layer that brings your donor records to life.

Key Benefits for Development Teams

  • Eliminate Administrative Backlogs

  • Development teams often face "labor-intensive" manual processes during high-volume fundraising seasons. The Cuseum and Keela integration allows you to automate repetitive tasks like credential delivery, freeing up your staff to focus on high-level curation and donor relations.

  • Data-Driven Donor Insights

  • Combine Keela’s AI-powered fundraising analytics with Cuseum’s "actionable insights". By tracking how your supporters interact with their digital cards and benefits, you can more accurately segment your donors for future campaigns and optimize your "ask".

  • Sustainable Growth

  • Replace expensive, paper-based "fragile legacy tools" with a stable digital solution. Digitizing your donor outreach reduces operational costs—potentially saving thousands annually—while appealing to a "modern audience" that values sustainable, mobile-first interaction.

Enterprise Trust & Reliability

  • Secure Infrastructure: All data synchronization between Keela and Cuseum is protected by industry-leading encryption and hosted on secure AWS infrastructure.

  • Privacy Committed: We adhere to the strictest global privacy regulations, ensuring your donors' private information is never shared, sold, or leased.

  • Proven Uptime: Benefit from a platform built for stability, ensuring your donors always have access to their credentials in the "moments that matter most".

Learn more

🚀 A Richer Ecosystem of Add-Ons

  • Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.

  • Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.

  • SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.

  • Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.

Large and small organizations trust Cuseum


“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”

 

- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver


Ready to Transform Your Museum Membership Program?

FAQS

  • Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.


  • Digital membership cards are delivered instantly through multiple distribution channels:

    • Email: Members receive an email with a link to download the card directly to their phone.

    • SMS/Text: A text message with a direct link to their digital card.

    • Member Portal: Cards can be accessed and downloaded from a member login page if applicable.

    You can customize the delivery method based on your organization’s preferences.

  • Downloading and using a digital membership card is easy:

    1. Members receive a link via email or SMS.

    2. They tap the link, which opens their personalized digital card.

    3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.

    Once saved, members can easily show their card for benefits, event access, or discounts.

  • Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.

    We support direct integration with popular CRMs, including:

    • Salesforce

    • Blackbaud Altru + Raiser’s Edge NXT

    • Tessitura Network

    • PatronManager

    • NEON CRM

    • Spektrix

    • ACME Ticketing

    Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:

    • Dynamics 365

    • Bloomerang

    • Kindful

    • Salsa CRM

    • Keela

    • HubSpot

    • SugarCRM

    • iMIS

    If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.

  • Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.

  • No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:

    • Accessing the original email or SMS with the download link.

    • Contacting your membership team for a new link.

  • Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.

  • Yes! You can add dynamic content to your digital cards, such as:

    • Event Reminders: Notify members of upcoming exhibitions or exclusive events.

    • Special Offers: Offer discounts or perks to members and update them in real-time.

    • Renewal Notices: Automatically remind members when it’s time to renew their membership.

  • Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.

  • Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.

Join the Growing List of Museums Using Digital Membership Cards

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