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Cuseum Receives U.S. Patent for New Contactless Venue Admission Technology

GuestUser · November 16, 2020

Cuseum announced today the issuance of United States Patent No. 10,827,353 related to a new system for contactless venue admission. This latest patent represents the company’s dedication to delivering pioneering solutions that offer convenience and efficiency, as well as respond to the new challenges and demands faced by venues due to the COVID-19 pandemic.

“Across numerous sectors, we are witnessing the widespread expansion of contactless technology, a transition that has been accelerated by the COVID-19 pandemic. Offering seamless, cutting-edge experiences is now essential to engaging customers and visitors in the cultural sector,” said Brendan Ciecko, CEO and Founder of Cuseum. “To empower cultural attractions, museums, and venues to meet these shifting consumer expectations, we focused our R&D efforts on creating a new type of entry and admission experience.”

Cuseum has been a leader in the mobile engagement space for over six years, offering a suite of software tools that help cultural organizations better engage their visitors, members, and donors. The company is committed to enabling the cultural sector to thrive in the digital era and, more recently, navigate the rapid digital transformation ushered in by the COVID-19 crisis. 

The company’s latest invention is part of an interdisciplinary strategy to serve the cultural sector through resources, content, and modern tools. This new solution encompasses the full meaning of “contactless,” ensuring an entry process that isn’t dependent on barcode scanning, facial recognition, or other methods. The new method has broad commercial applications across a variety of sectors, including public attractions, retail, travel, and sports.

“In 2020 and beyond, contactless experiences will play an increasingly important role in our everyday lives. We’re thrilled to help cultural attractions and venues of all kinds offer a safer and more seamless admissions process to their visitors,” added Ciecko.

This patent is the sixth in a series of mobile technology patents granted to the company and further attests to the world-class quality of innovation being produced by Cuseum.

Categories

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  • contactless
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  • mobile technology
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  • venues
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About Cuseum

Cuseum is the engagement platform built for museums, cultural attractions, nonprofits, and membership organizations. Hundreds of institutions worldwide rely on Cuseum to deliver digital membership cards, mobile guides, guest passes, loyalty programs, and lifecycle communications that strengthen the relationship between an organization and the people it serves. Our software is designed specifically for the realities of cultural and member-based organizations — flexible enough to support a single regional museum and robust enough to power national associations and multi-site attractions.

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From Apple Wallet and Google Wallet membership cards to mobile visitor experiences, audio tours, multimedia guides, way-finding, digital tickets, guest registration, and barcode scanning at the door — Cuseum unifies the tools that modern cultural organizations need under a single, secure platform. Integrations with leading CRM, ticketing, point-of-sale, fundraising, and marketing systems mean Cuseum fits cleanly into the stack you already use, while reducing manual work for your staff and creating a smoother experience for members and visitors.

Why teams choose us

Cuseum is trusted by art museums, history museums, science centers, aquariums and zoos, botanical gardens, parks, performing arts venues, libraries, alumni associations, professional associations, and nonprofit foundations. Customers consistently see higher membership renewal rates, stronger member acquisition through digital channels, reduced printing and fulfillment costs, and richer engagement metrics — backed by a team of experts in the cultural sector and a roadmap shaped directly by customer feedback. Whether your goal is launching digital memberships, modernizing the on-site visitor experience, or unifying your member lifecycle, Cuseum gives you a measurable head start.

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