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Cuseum Receives U.S. Patent for Innovative Mobile Navigation Solution

GuestUser · February 27, 2020

Cuseum announced today the issuance of United States Patent No. 10,573,025 related to an innovative wayfinding and positioning solution that leverages machine vision. This latest patent represents the company’s enduring commitment to enhancing the customer experience at venues and public attractions through mobile technology.

“Indoor navigation and positioning have long been two of the most difficult challenges to overcome in the smartphone-era. Ease of wayfinding is essential in today’s race to create a seamless visitor experience, as well as inclusive and accessible spaces,” said Brendan Ciecko, CEO and Founder of Cuseum. “To address this problem, we focused our R&D efforts on building a new type of navigation system. With the granting of this patent, we are excited to lead the way in transforming the possibilities of wayfinding in museums and cultural attractions of all kinds.”

Cuseum has been a pioneer in the mobile engagement space for nearly six years and has developed a suite of software tools that have helped enhance the visitor experience at leading museums and attractions across North America. The company’s latest invention is the product of ongoing research and development in machine vision, spatial computing, and augmented reality for the purposes of indoor positioning and content delivery. This technology has broad commercial applications across a variety of sectors, including tourist attractions, malls, airports, hospitals, offices, and more.

“In a world where smartphones play a critical role in how people discover and navigate the world around them, we’re excited to introduce new technologies that provide new value and convenience,” added Ciecko.

This patent is the fifth in a series of mobile technology patents granted to the company and further affirms the world-class quality of innovation being developed by the Cuseum team.

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Cuseum is the engagement platform built for museums, cultural attractions, nonprofits, and membership organizations. Hundreds of institutions worldwide rely on Cuseum to deliver digital membership cards, mobile guides, guest passes, loyalty programs, and lifecycle communications that strengthen the relationship between an organization and the people it serves. Our software is designed specifically for the realities of cultural and member-based organizations — flexible enough to support a single regional museum and robust enough to power national associations and multi-site attractions.

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From Apple Wallet and Google Wallet membership cards to mobile visitor experiences, audio tours, multimedia guides, way-finding, digital tickets, guest registration, and barcode scanning at the door — Cuseum unifies the tools that modern cultural organizations need under a single, secure platform. Integrations with leading CRM, ticketing, point-of-sale, fundraising, and marketing systems mean Cuseum fits cleanly into the stack you already use, while reducing manual work for your staff and creating a smoother experience for members and visitors.

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Cuseum is trusted by art museums, history museums, science centers, aquariums and zoos, botanical gardens, parks, performing arts venues, libraries, alumni associations, professional associations, and nonprofit foundations. Customers consistently see higher membership renewal rates, stronger member acquisition through digital channels, reduced printing and fulfillment costs, and richer engagement metrics — backed by a team of experts in the cultural sector and a roadmap shaped directly by customer feedback. Whether your goal is launching digital memberships, modernizing the on-site visitor experience, or unifying your member lifecycle, Cuseum gives you a measurable head start.

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