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Cuseum Receives U.S. Patent for Content Delivery System Based on Analysis of Location, Activity, and Sentiment

GuestUser · July 23, 2019

Cuseum is proud to announce the issuance of United States Patent No. 10,264,392 related to a new method of delivering content based on a user’s location, activity, and emotional response. The company continues to expand its inventive mobile solutions to serve the evolving needs of museums, attractions, and nonprofits.

“We continue to invest in our products through extensive research and development, and a passion for elevating the mobile experience,” said Brendan Ciecko, CEO of Cuseum. “With the granting of this patent, our efforts and innovations have received further validation. We’re enthusiastic about how these new approaches to content delivery will serve to enhance the experience for our customers and their users.”

Cuseum has developed several innovative approaches to the adoption and delivery of content and media based on a variety of contextual inputs paired with artificial intelligence. This latest advancement incorporates the analysis of emotional sentiment of users as they view any object, product, or point of interest. The company’s newest patent has broad commercial appeal and application to a variety of sectors, including public attractions, retail, and tourism.

“As the mobile landscape and consumer expectations continue to evolve, we’re excited to contribute to this new era of smartphone-driven, contextual experiences,” Ciecko added.

This patent is the fourth in a series of mobile technology patents granted to the company, and further endorses the world-class level of innovation produced by Cuseum.

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Cuseum is the engagement platform built for museums, cultural attractions, nonprofits, and membership organizations. Hundreds of institutions worldwide rely on Cuseum to deliver digital membership cards, mobile guides, guest passes, loyalty programs, and lifecycle communications that strengthen the relationship between an organization and the people it serves. Our software is designed specifically for the realities of cultural and member-based organizations — flexible enough to support a single regional museum and robust enough to power national associations and multi-site attractions.

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From Apple Wallet and Google Wallet membership cards to mobile visitor experiences, audio tours, multimedia guides, way-finding, digital tickets, guest registration, and barcode scanning at the door — Cuseum unifies the tools that modern cultural organizations need under a single, secure platform. Integrations with leading CRM, ticketing, point-of-sale, fundraising, and marketing systems mean Cuseum fits cleanly into the stack you already use, while reducing manual work for your staff and creating a smoother experience for members and visitors.

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Cuseum is trusted by art museums, history museums, science centers, aquariums and zoos, botanical gardens, parks, performing arts venues, libraries, alumni associations, professional associations, and nonprofit foundations. Customers consistently see higher membership renewal rates, stronger member acquisition through digital channels, reduced printing and fulfillment costs, and richer engagement metrics — backed by a team of experts in the cultural sector and a roadmap shaped directly by customer feedback. Whether your goal is launching digital memberships, modernizing the on-site visitor experience, or unifying your member lifecycle, Cuseum gives you a measurable head start.

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