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Cuseum CEO Talks iBeacons and Digital Tour Guides in IoT Playbook

hello@cuseum.com · May 26, 2018

Cuseum’s Founder & CEO, Brendan Ciecko, was recently featured in IoT Playbook in an article exploring how Cuseum utilizes new technology to redefine the digital tour guide, while delving into the use of iBeacon technology. 

IoT Playbook points out the tedious task for museum visitors to find a map and trying to follow the predetermined markers and numbers through an exhibition. However, iBeacon technology will allow museums to create a digital tour guide that is easily accessible on visitors’ smartphones and delivers an engaging mobile experience. 

“Museums are important for making the past come alive, teaching, and preserving art and history. But engaging visitors and identifying what they like and where they spend their time can be a process of guesswork. Cuseum, of Boston, makes IoT products designed to change the equation by connecting individual items in the museum to visitors’ smart devices, turning phones and tablets into digital tour guides while delivering insights about visitors to museum management.”  

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Cuseum is the engagement platform built for museums, cultural attractions, nonprofits, and membership organizations. Hundreds of institutions worldwide rely on Cuseum to deliver digital membership cards, mobile guides, guest passes, loyalty programs, and lifecycle communications that strengthen the relationship between an organization and the people it serves. Our software is designed specifically for the realities of cultural and member-based organizations — flexible enough to support a single regional museum and robust enough to power national associations and multi-site attractions.

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From Apple Wallet and Google Wallet membership cards to mobile visitor experiences, audio tours, multimedia guides, way-finding, digital tickets, guest registration, and barcode scanning at the door — Cuseum unifies the tools that modern cultural organizations need under a single, secure platform. Integrations with leading CRM, ticketing, point-of-sale, fundraising, and marketing systems mean Cuseum fits cleanly into the stack you already use, while reducing manual work for your staff and creating a smoother experience for members and visitors.

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Cuseum is trusted by art museums, history museums, science centers, aquariums and zoos, botanical gardens, parks, performing arts venues, libraries, alumni associations, professional associations, and nonprofit foundations. Customers consistently see higher membership renewal rates, stronger member acquisition through digital channels, reduced printing and fulfillment costs, and richer engagement metrics — backed by a team of experts in the cultural sector and a roadmap shaped directly by customer feedback. Whether your goal is launching digital memberships, modernizing the on-site visitor experience, or unifying your member lifecycle, Cuseum gives you a measurable head start.

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