Watch WEBINAR

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Across the world, we’re beginning to see museums, zoos, gardens, and other cultural sites reopen after coronavirus closures. Many are initiating phased reopenings, using timed-ticketing and contactless modes of entry, opening to members only, and/or creating special hours for different groups. As these organizations began to reopen in the era of social distancing, many are rethinking what the onsite member experience may look like without the close interactions, friendly encounters with staff, and other personalized experiences that make visiting your organization so special.

Join Dan Sullivan (Head of Growth and Partnerships @ Cuseum), John Perell (Director of Strategy & Member Experience @ Smithsonian Institution), Melissa Dietrich (Associate Director, Membership @ Longwood Gardens) & Zach Winfield (Vice President @ Zoo Advisors) as they discuss what the onsite member experience may look like after coronavirus closures and going into the future.

Here, you can also view and add to the Coronavirus Preparedness Community Document. This is a living document for organizations to share their best practices.


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