Watch WEBINAR
Let's talk about Net Promoter Score (NPS) and its use in cultural organizations. We'll look at Longwood Gardens as a case study and hear how NPS helps organizations understand their audience satisfaction and loyalty. By the end of this discussion, we hope to encourage more cultural organizations to consider using NPS to improve their understanding of their audience's experience.
Join Dan Sullivan, VP of Growth & Partnerships @Cuseum, and Melissa Dietrich, Membership Manager @Longwood Gardens, to present Longwood Gardens' case study on implementing NPS, showcasing its potential impact on audience connections. The webinar will explore NPS beyond the garden gates, demonstrating how it can be integrated into your cultural organization.