Digital Membership Cards
Downloading FAQ

How do I add the membership card to my iPhone?
Access the email from your smartphone and click the "Download" button, then click "Add to Wallet" and "Add." The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.

How do I add the membership card to my Android phone?
Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.

I’d prefer not to use this digital membership card, what should I do?
Please contact your organization to see if they have an option for a physical card.

I don’t have a mobile phone, what can I do?
Please contact the organization to see about options for physical cards.

I have a question about my membership benefits.
Please direct questions about membership or benefits to your organization.

My name is spelled wrong/membership level is incorrect.
Please contact the organization to update your membership records.

My family member is on this membership account also, how can she/he receive the card?
For Android users: Navigate to the back of the card by tapping the small “i” icon. Then, tap the “Share Pass” button to see the sharing options and share the card to your secondary member.
For iPhone users: Open the digital card (you will find it inside of a pre-installed app called "Wallet") and tap on the "three dots" icon at the top side of the screen. Then, tap the "square with an arrow pointing up" icon at the top right side of the screen to see the sharing options and share the card to your secondary member.

I downloaded my card but I can’t find it
If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there--it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.