Upgrade Your Member Experience: Why Cuseum is the Premier Alternative to RemyPass for Mobile Wallets
When it comes to digitizing your institution's membership program, settling for a basic digital barcode isn't enough. Today's cultural institutions, museums, and universities need dynamic mobile wallets that act as a gateway to deep, lifelong member engagement.
While tools like RemyPass offer basic digital card creation for gyms, cafes, and padel clubs, Cuseum is purpose-built to deliver an enterprise-level mobile experience for world-class cultural institutions.
Discover why organizations looking to maximize the power of mobile wallets choose Cuseum over RemyPass.
🏛️ Superior Cultural Focus: Built for Institutions, Not Just Gyms
Your members are patrons of the arts, alumni, and science enthusiasts—not just gym-goers tracking their weekly visits.
The RemyPass Approach: RemyPass is built as a generic, one-size-fits-all platform. Their primary use cases focus heavily on local cafes, fitness centers, padel clubs, and generic retail loyalty.
The Cuseum Advantage: Cuseum is engineered exclusively for the cultural and educational sectors. We understand the nuanced needs of Art Museums, History Museums, Science Centers, Aquariums, Zoos, Libraries, and Higher Education Alumni Associations. Our mobile wallets are designed to elevate the prestige of your institution, not just act as a punch card.
📱 More Effective Mobile Wallets: Complete Engagement Lifecycle
Issuing a card is only the first step. Cuseum transforms standard mobile wallets into proactive engagement tools.
Beyond the Basic Pass: While RemyPass limits basic plans (up to 2,500 members) and charges extra for essential features like automated renewals, Cuseum focuses on the entire Member Lifecycle Engagement.
Guest Pass Referrals: Cuseum offers dedicated Guest Pass Referral solutions built directly into our ecosystem, empowering your current members to easily bring friends and family, seamlessly turning mobile wallets into acquisition channels.
Digital Ticketing Integration: We seamlessly blend Digital Membership Cards with Digital Tickets, creating a unified, frictionless entry experience for your patrons.
🚀 A Richer Ecosystem of Add-Ons
If you want to offer more than just a digital ID, Cuseum provides a comprehensive suite of add-ons that RemyPass does not offer.
While RemyPass focuses purely on pass issuance and API connections to external CRMs, Cuseum offers an all-in-one suite of native engagement features:
Mobile Engagement Platform: A dedicated suite of tools to guide the visitor experience on-site.
Digital Storytelling Tools: Bring your exhibits and campuses to life with AR solutions that go far beyond standard digital passes.
SMS & Text Messaging Software: Communicate directly and urgently with your members, bypassing the noise of crowded email inboxes.
Advanced Loyalty & Rewards: Native solutions designed specifically for cultural patron and alumni behavior.
Enterprise Trust, Scale & Reliability
When you manage thousands of high-value donors, alumni, and patrons, you need a system built for enterprise scale.
The DIY Limitation: RemyPass is a self-service tool. Their entry-level "Essential" tier limits you to just 1 team member and caps out at 2,500 members. To get basic priority support, you have to upgrade.
The Cuseum Guarantee: Cuseum is trusted by some of the most renowned institutions in the world, including SFMOMA, Mass MoCA, the Exploratorium, and the Seattle Aquarium.
By partnering with Cuseum, you get the peace of mind that comes with a platform proven to handle the complex, large-scale data requirements of world-class organizations.
Maximize the ROI of Your Digital Transformation
Don't settle for a basic pass when you can have a comprehensive member engagement platform. From our Digital Membership ROI Calculator to our full suite of Augmented Reality and SMS tools, Cuseum is the definitive choice for institutions that want to unlock the true potential of mobile wallets.
Large and small organizations trust Cuseum
“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”
- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver
Ready to Transform Your Museum Membership Program?
FAQS
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Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.
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Digital membership cards are delivered instantly through multiple distribution channels:
• Email: Members receive an email with a link to download the card directly to their phone.
• SMS/Text: A text message with a direct link to their digital card.
• Member Portal: Cards can be accessed and downloaded from a member login page if applicable.
You can customize the delivery method based on your organization’s preferences.
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Downloading and using a digital membership card is easy:
1. Members receive a link via email or SMS.
2. They tap the link, which opens their personalized digital card.
3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.
Once saved, members can easily show their card for benefits, event access, or discounts.
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Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.
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Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.
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No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your membership team for a new link.
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Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.
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Yes! You can add dynamic content to your digital cards, such as:
• Event Reminders: Notify members of upcoming exhibitions or exclusive events.
• Special Offers: Offer discounts or perks to members and update them in real-time.
• Renewal Notices: Automatically remind members when it’s time to renew their membership.
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Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.
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Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
