Deciding Between Cuseum or Membership Anywhere
As you explore solutions for digital membership cards and engagement tools, it’s important to ask the right questions around usability, data security, transparency, and long-term viability. Below are key considerations drawn from publicly available reviews, platform documentation, and historical records related to MembershipAnywhere.
🧱 Member Experience & User Feedback
Member adoption hinges on ease-of-use and a seamless digital experience. In this area, MembershipAnywhere has raised consistent concerns:
Requires members to download a third-party app and enter details manually to access their membership cards—an extra step that can discourage adoption.
App reviews reflect persistent usability issues:
Google Play: “basically useless,” “never works,” “absolutely HATE this app!”, “crashes constantly.”
App Store: “completely broken,” “buggy,” “most of the app’s menus do not function.”
Capterra review (1-star): “Technical issues.”
No reviews currently available on G2, a leading platform for verified software feedback.
🔐 Privacy, Security & Organizational Transparency
When selecting a provider that will handle your members’ personal information, compliance and technical rigor matter.
While the company handles sensitive personal information, their privacy policy does not cite compliance with frameworks like GDPR—a red flag for institutions aiming to meet modern data protection standards.
In past years, MuseumAnywhere’s website and forms were not secured via HTTPS, raising concerns about basic security practices and potential liability exposure.
(Screenshot of insecure form available upon request.)
The platform is developed by InfiCare Technologies, an IT staffing company with a focus on outsourced services in India. MembershipAnywhere’sLinkedIn presence shows only a handful of associated individuals, offering little clarity on leadership or in-house product expertise.
🔧 Product Limitations & Flexibility
Institutions seeking customization and powerful membership tools may find MembershipAnywhere’s feature set restrictive:
No member portal or guest pass referral functionality—features increasingly expected by members.
Direct customer feedback on review sites includes:
“A few of the features we were promised were not included.”
“I wish there was more flexibility to make adjustments to the automatic renewal push notifications.”
🌐 Market Adoption & Industry Presence
Unlike other leading providers, MembershipAnywhere does not appear to participate visibly in the broader museum or cultural sector ecosystem:
No record of presenting at major museum or technology conferences.
No industry thought leadership, blog content, or community engagement.
Primarily adopted by small museums—many of which may lack the resources to perform comprehensive technical due diligence around:
Security
Platform stability
Data privacy
Compliance and auditability
✅ What to Consider Before Choosing
A digital membership platform is more than a utility—it's a direct extension of your institution’s brand, values, and trust with members. Be sure to evaluate:
Who is behind the platform?
How secure and compliant is it?
Will the member experience reflect your institution’s standards?
Is the product growing with the sector, or lagging behind it?
💡 Why More Customers Choose Cuseum over MembershipAnywhere
More museums, zoos, and cultural institutions are choosing Cuseum because of its best-in-class user experience, commitment to security, and deep sector expertise. With a robust feature set, proven reliability, and responsive support, Cuseum helps organizations elevate their member engagement and meet modern expectations.
The information provided here is based on publicly available data, reviews, testimonials, and analysis at the time of its creation. This content is for informational purposes only and while we strive for accuracy, product offerings can change rapidly which may impact the accuracy of the information on this page. All trademarks, product names, and company names or logos mentioned are the property of their respective owners.