Deciding Between Cuseum or Membership Anywhere
Choosing the right digital membership platform is key to delivering better member experiences, streamlining internal workflows, and keeping up with evolving expectations.
This detailed breakdown compares Cuseum and MembershipAnywhere across critical dimensions: usability, pricing, security, and more.
Membership Anywhere
❌Requires members to download and navigate a third-party app
❌Poor reviews: “crashes constantly,” “completely broken,” “useless”
❌No evidence of GDPR or modern privacy compliance
❌No industry participation or thought leadership
❌Limited adoption outside of very small institutions
Cuseum
(Best option)
️✅Trusted by leading museums, zoos, and nonprofits
✅Compliant with GDPR and modern data standards
️✅ Robust feature set including guest passes & renewals
✅Transparent, U.S.-based team with sector expertise
✅Dedicated customer success and rapid onboarding
🧱 Member Experience & User Feedback
Member adoption hinges on ease-of-use and a seamless digital experience. In this area, MembershipAnywhere has raised consistent concerns:
Requires members to download a third-party app and enter details manually to access their membership cards—an extra step that can discourage adoption.
App reviews reflect persistent usability issues:
Google Play: “basically useless,” “never works,” “absolutely HATE this app!”, “Crashes constantly.”
App Store: “completely broken,” “buggy,” “most of the app’s menus do not function.”
Capterra review (1-star): “Technical issues.”
No reviews currently available on G2, a leading platform for verified software feedback.
🔐 Privacy, Security & Organizational Transparency
When selecting a provider that will handle your members’ personal information, compliance and technical rigor matter.
While the company handles sensitive personal information, their privacy policy does not cite compliance with frameworks like GDPR—a red flag for institutions aiming to meet modern data protection standards.
In past years, MuseumAnywhere’s website and forms were not secured via HTTPS, raising concerns about basic security practices and potential liability exposure.
The platform is developed by InfiCare Technologies, an IT staffing company with a focus on outsourced services in India. MembershipAnywhere’s LinkedIn presence shows only a handful of associated individuals, offering little clarity on leadership or in-house product expertise.
🔧 Product Limitations & Flexibility
Institutions seeking customization and powerful membership tools may find MembershipAnywhere’s feature set restrictive:
No member portal or guest pass referral functionality—features increasingly expected by members.
Direct customer feedback on review sites includes:
“A few of the features we were promised were not included.”
“I wish there was more flexibility to make adjustments to the automatic renewal push notifications.”
🌐 Market Adoption & Industry Presence
Unlike other leading providers, MembershipAnywhere does not appear to participate visibly in the broader museum or cultural sector ecosystem:
No record of presenting at major museum or technology conferences.
No industry thought leadership, blog content, or community engagement.
Primarily adopted by small museums—many of which may lack the resources to perform comprehensive technical due diligence around:
Security
Platform stability
Data privacy
Compliance and auditability
💡 Why More Customers Choose Cuseum over MembershipAnywhere
More museums, zoos, and cultural institutions are choosing Cuseum because of its best-in-class user experience, commitment to security, and deep sector expertise. With a robust feature set, proven reliability, and responsive support, Cuseum helps organizations elevate their member engagement and meet modern expectations.
Large and small organizations trust Cuseum
“[Digital membership cards] are easy and modern for museums like ours that are moving into a digital focus over traditional paper methods.”
- Brad Ingles, Membership and Community Partnerships Manager at Museum of Contemporary Art Denver
Ready to Transform Your Museum Membership Program?
FAQS
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Digital membership cards are electronic versions of traditional membership cards. Once a member signs up or renews, they receive a personalized digital card directly on their smartphone via email or SMS. These cards can be stored in their phone’s wallet app (Apple Wallet or Google Wallet) for easy access and always remain up to date.
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Digital membership cards are delivered instantly through multiple distribution channels:
• Email: Members receive an email with a link to download the card directly to their phone.
• SMS/Text: A text message with a direct link to their digital card.
• Member Portal: Cards can be accessed and downloaded from a member login page if applicable.
You can customize the delivery method based on your organization’s preferences.
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Downloading and using a digital membership card is easy:
1. Members receive a link via email or SMS.
2. They tap the link, which opens their personalized digital card.
3. On iPhones, they can add it to Apple Wallet. On Android devices, they can save it to Google Wallet or access it via the link anytime.
Once saved, members can easily show their card for benefits, event access, or discounts.
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Yes, our digital membership cards integrate seamlessly with most major CRM and membership management systems. This ensures that member data stays up to date and allows for the automatic generation and distribution of cards when members sign up, renew, or upgrade their membership.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your CRM isn’t listed, don’t worry—we offer custom integration solutions to meet your specific needs.
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Absolutely! Your digital membership card can be fully customized to reflect your museum’s brand. This includes your logo, brand colors, and personalized fields for member information, expiration dates, and more. You can even add links to exclusive offers, event calendars, or social media pages.
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No problem! Since digital cards are stored on the member’s phone, they are less likely to be lost than physical cards. However, if a member deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your membership team for a new link.
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Our digital membership cards are highly secure. They are generated with unique identifiers to ensure that only the intended recipient can access them. Additionally, sensitive information is protected with advanced encryption, and member data is never shared with third parties.
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Yes! You can add dynamic content to your digital cards, such as:
• Event Reminders: Notify members of upcoming exhibitions or exclusive events.
• Special Offers: Offer discounts or perks to members and update them in real-time.
• Renewal Notices: Automatically remind members when it’s time to renew their membership.
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Most organizations can launch their digital membership cards within a few days. Our team will guide you through the setup process, including integration with your CRM and customization of the card design. Once the system is live, cards can be generated and distributed automatically.
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Yes! Digital membership cards are compatible with both iOS and Android devices. Members with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
Join the Growing List of Museums Using Digital Membership Cards
The information provided here is based on publicly available data, reviews, testimonials, and analysis at the time of its creation. This content is for informational purposes only and while we strive for accuracy, product offerings can change rapidly which may impact the accuracy of the information on this page. All trademarks, product names, and company names or logos mentioned are the property of their respective owners.